JUSTICE CEPHAS
Social Services
Brooklyn,New York
Summary
Seeking a fulfilling position in Social Work that offers growth opportunities and allows me to utilize my leadership skills and vast experience. Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
17
17
years of professional experience
Work History
Senior Case Manager/ Family Services
THE FORTUNE SOCIETY
29-76 Northern BLVD LIC, NY
02.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Developed and implemented training programs for staff.
- Improved team collaboration by establishing clear communication channels and fostering a supportive environment.
- Reduced client wait times with effective prioritization and time management strategies.
Conversion Specialist
A.E.G. Barclay's Center
Brooklyn, New York
10.2012 - Current
- Leads a team in transforming this twenty thousand seat arena from basketball, boxing, concert, hockey and many other special events
- Shop Stewart for Local 122 union presiding over the conversion crew
- I play a dual role at this venue in assisting the crew with grievances and HR issues
Operation’s Manager
Black Veterans for Social Justice
09.2020 - 02.2023
- Instrumental in the daily management and operations of BVSJ’s Adult Men’s Employment Shelters and maintaining the well-being of 200 + men
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Site Supervisor
Lutheran Social Services of N.Y.
10.2017 - 01.2020
- My duties as Site Supervisor is to oversee the daily operations of this residential juvenile detention center
- This includes scheduling and training staff
- This also includes all managerial duties from corrective actions, evaluations, along with hiring and promotions
- Overseeing shift supervisors to ensure line staff and facility operations run smoothly
Shift Supervisor (A.M. Tour)
Lutheran Social Services of N.Y.
05.2015 - 10.2017
- Instrumental in the daily operations of the morning shift at this residential juvenile detention center
Juvenile Counselor/Youth Care Worker
Lutheran Social Services of N.Y.
New York, New York
07.2008 - 05.2015
- Instrumental in the daily management and operations of Lutheran's Non-Secure Detention facility
- Daily job duties include counseling and mentoring at risk youth housed in detention
- Transporting residents to and from court appointments, school, outdoor recreation, and medical appointments in a safe and timely manner
- Designed safety/security plans for the facility and crisis management plans for the youth, as a group and individually
- Administer medication as prescribed by health care provider
- Teacher assistant: maintained class room, assisted teachers
- Court Liaison: completed all paperwork and correspondence from court to the residents individual facilities
- Maintained the court detention room
Education
Master of Arts - Business Administration And Management
Alliance Theological Seminary
1110 Herkimer Street Brooklyn, NY 113310-2024
Bachelor of Arts - Humanities / Social Work
ABG Theological Seminary
128 Mallory Street Jersey City, NJ 0730405-2019
College of New Rochelle
Brooklyn, New York06.2017
High School Diploma -
Satellite Academy H.S.
06.1990
Skills
- Counseling
- Public Speaking
- Trouble Shooting
- Problem Solving
- Crisis Management
- CPR
- Physical restraint techniques
- Defensive driving
- Fire Safety Coordinator
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Conflict resolution
Timeline
Senior Case Manager/ Family Services
THE FORTUNE SOCIETY
02.2023 - Current
Operation’s Manager
Black Veterans for Social Justice
09.2020 - 02.2023
Site Supervisor
Lutheran Social Services of N.Y.
10.2017 - 01.2020
Shift Supervisor (A.M. Tour)
Lutheran Social Services of N.Y.
05.2015 - 10.2017
Conversion Specialist
A.E.G. Barclay's Center
10.2012 - Current
Juvenile Counselor/Youth Care Worker
Lutheran Social Services of N.Y.
07.2008 - 05.2015
College of New Rochelle
High School Diploma -
Satellite Academy H.S.
Master of Arts - Business Administration And Management
Alliance Theological Seminary
Bachelor of Arts - Humanities / Social Work
ABG Theological Seminary