Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justice Chimel

Scottville

Summary

With over 7 years of experience working directly with the public in roles such as receptionist and retail associate, I have gained exceptional customer service and communication skills. Throughout my career, I have developed a strong sense of confidence when interacting with customers, demonstrating patience, attentiveness, empathy, and other essential qualities. My extensive background has equipped me with the ability to effectively engage with individuals from diverse backgrounds and handle challenging situations with professionalism and grace.

Overview

4
4
years of professional experience

Work History

Receptionist

Simple AG Pentwater LLC
10.2023 - Current
  • Greeted incoming customers and provided friendly, knowledgeable assistance.
  • Check and scan personal identification cards, as well as entering in passports, etc.
  • Answered phone promptly and directed incoming calls to correct office.
  • Watched over cameras to ensure safety of the building, customers, and staff.
  • Watched cameras for delivery’s and pick up's.
  • Informed customers on their reward points and promotions before entering.
  • Built customers accounts for first time customers.
  • Informed customers on current store promotions to encourage additional sales.
  • Kept reception area clean and neat to give customers positive first impression.

Sales Associate

Simple AG Pentwater LLC
10.2023 - Current
  • Greeted customers and built relationships with customers to encourage repeat business.
  • Accessed customer data on prior product purchases.
  • Handled payment processing efficiently.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered questions about store policies and address customer concerns for additional sales.
  • Helped customers complete purchases.
  • Checked pricing, scanned items applied discounts, and printed receipts to ring up customers.
  • Performed use of registers, including sales and returns.
  • Use of POS systems.
  • Always learning new product knowledge.

Retail Associate

Goodwill Store
10.2021 - 09.2023

Cashier -

  • Greeted and welcomed customers as they entered the store and direct them to requested products.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Performed use of registers, including sales and returns.
  • Managed inventory storage in clean and organized fashion.
  • Checked and pulled defective or expired products from shelves.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Invite customers back again.

Textiles -

  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Unloaded and sorted donated clothing and linens.
  • Inspected and input correct sizing and tagged tags on items.
  • Making productivity goals consistently.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Worked at fast paces to ensure daily quota goals.

Retail Sales Associate Cashier

Label Shopper
07.2020 - 02.2021
  • Greeted Customers.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated terminals and cash drawer balancing.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

Education

High School Diploma -

Mason County Central H.S.
Scottville, MI
2020

Skills

  • Computer Proficiency
  • Engaging with Diverse Customers
  • Store Policies and Procedures
  • Good Written and Verbal Communication
  • Cash Register Operations
  • Merchandise Receiving and Handling
  • Energy and Physical Stamina
  • Safety and Cleanliness Standards
  • Goal-Setting and Achievement
  • Maintaining Clean Work Areas
  • Assembly Procedures
  • Quick production

Timeline

Receptionist

Simple AG Pentwater LLC
10.2023 - Current

Sales Associate

Simple AG Pentwater LLC
10.2023 - Current

Retail Associate

Goodwill Store
10.2021 - 09.2023

Retail Sales Associate Cashier

Label Shopper
07.2020 - 02.2021

High School Diploma -

Mason County Central H.S.
Justice Chimel