Justice Clay
Shorewood
Summary
Proven leader with extensive experience in logistics and retail management, notably at CVS Pharmacy. Excelled in enhancing operational efficiency and team collaboration, achieving significant improvements in order accuracy and customer satisfaction. Skilled in problem-solving and quality control, adept at driving team success through effective leadership and attention to detail.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Akira Clothing Warehouse
11.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Shift Supervisor, Rx
CVS Pharmacy
08.2022 - 11.2024
- Implemented loss prevention strategies within the pharmacy department to minimize theft and financial discrepancies.
- Collaborated with pharmacists to ensure proper drug storage, handling, and dispensing procedures were followed consistently.
- Acted as a liaison between the pharmacy and healthcare providers, ensuring accurate prescription information was relayed in a timely manner.
- Enhanced pharmacy operations by implementing efficient scheduling and staff management techniques.
Shift Leader
Walgreens
09.2020 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Package Handler
Amazon
05.2018 - 09.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Team Member
McDonald's Restaurant
08.2016 - 05.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
High School Diploma -
Hinsdale South
Darien, IL05-2018
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Data entry
- Quality control
- Leadership and team building
- Complex Problem-solving
- Cycle counting
- Time management
Timeline
Warehouse Associate
Akira Clothing Warehouse
11.2024 - Current
Shift Supervisor, Rx
CVS Pharmacy
08.2022 - 11.2024
Shift Leader
Walgreens
09.2020 - 08.2022
Package Handler
Amazon
05.2018 - 09.2020
Team Member
McDonald's Restaurant
08.2016 - 05.2018
High School Diploma -
Hinsdale South
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