Summary
Overview
Work History
Education
Skills
Software
References
Timeline
Generic

Justice Davis

Spring Hill,FL

Summary

Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.

Overview

9
9
years of professional experience

Work History

Marketing Sales Adviser

Teesnap
03.2023 - Current
  • Demonstrated features, answered questions and offered solutions
  • Scheduled appointments and managed master calendar
  • Managed customer accounts to secure customer satisfaction and repeat business
  • Developed and implemented sales strategies to increase profits
  • Used customer insights to develop innovative sales strategies to increase sales
  • Built relationships with customers and community to promote long term business growth
  • Manage back end of websites & create email campaigns

Catering Sales Manager

Rusty Pelican Tampa
04.2022 - 03.2023
  • Increased event bookings by developing and implementing effective catering sales strategies
  • Boosted revenue with the creation and execution of customized catering packages for clients
  • Strengthened client relationships through consistent communication and excellent customer service
  • Coordinated seamless events by collaborating with cross-functional teams, including chefs, servers, and event planners
  • Enhanced client satisfaction by addressing and resolving concerns in a timely manner
  • Generated new business leads through targeted marketing campaigns and networking initiatives
  • Streamlined processes for improved efficiency in catering sales operations
  • Negotiated contracts to secure profitable agreements with vendors and suppliers
  • Conducted site visits for prospective clients to showcase venue capabilities and offerings
  • Maximized event profitability by upselling additional services and menu items to clients
  • Maintained accurate records of client meetings, booked events, and financial transactions using CRM software

Lead Event Sales Coordinator

Main Event Entertainment Wesley Chapel
07.2020 - 04.2022
  • Create and develop successful customer partnerships
  • Well-presented and work well under pressure
  • Assisting client with daily specials and packages offered in center
  • Maximize revenue through upselling
  • Auditing contracts to ensure operations staff is set for success day of event
  • Excellent grooming standards
  • Communicating with clients to deliver high level of customer service
  • Certified Trainer/Conduct Orientation for all new sales employees
  • Conduct 'Bring Back Old Business' activities and repeat calls to increase demand and overall revenue.

Sales Manager

Hunter's Green Golf & Country Club (Sister Property for TPGCC)
01.2019 - 01.2020
  • Increased sales revenue by developing and implementing effective sales strategies
  • Built long-lasting client relationships through excellent customer service and consistent followups
  • Led a successful sales team by providing motivational coaching and performance-based incentives
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth

PRIVATE EVENTS COORDINATOR

TAMPA PALMS GOLF & COUNTRY CLUB
11.2018 - 01.2020
  • Enhanced client satisfaction by skillfully managing event logistics and coordinating with vendors
  • Streamlined event planning processes for increased efficiency and reduced costs
  • Delivered successful private events by collaborating closely with clients to understand their vision and requirements
  • Developed customized event proposals that exceeded client expectations, resulting in repeat business
  • Negotiated contracts with vendors, securing the best possible prices for clients without compromising quality or service levels
  • Coordinated seamless events by overseeing all aspects of setup, execution, and breakdown
  • Increased client referrals through exceptional customer service and attention to detail during the planning process
  • Trained junior staff members on effective practices in private event coordination, improving overall team performance and productivity levels

RESTAURANT MANAGER

TAMPA PALMS GOLF & COUNTRY CLUB
10.2017 - 11.2018
  • Improved overall customer satisfaction by implementing new service standards and staff training programs
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation
  • Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities

Store/Sales Manager

Rosebud's Florist
01.2015 - 01.2017
  • Boosted store sales by implementing effective merchandising strategies and eye-catching displays
  • Increased customer satisfaction by providing exceptional service, addressing concerns promptly, and fostering a welcoming environment
  • Recruited, hired and trained 3 associates to develop into productive team members with excellent product knowledge
  • Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences
  • Supervised daily operations of the store including opening/closing procedures ensuring smooth functioning
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences

Education

High School Diploma -

ALLENTOWN HIGH SCHOOL
Allentown, NJ
06.2013

Associate of Science - PASTRY & CULINARY ARTS & RESTAURANT MANAGEMENT

THE RESTAURANT SCHOOL OF WALNUT HILL COLLEGE
Philadelphia, PA
03.2015

Skills

  • Sales and Negotiation
  • Relationship Building
  • Event Planning and Coordination
  • Customer Relationship Management (CRM) software proficiency
  • Team Leadership
  • Marketing and Promotion
  • Excellent Communication Skills
  • Profitability Optimization
  • Territory Sales Management
  • Business Planning
  • Revenue Forecasting
  • New Business Development
  • KPI Monitoring
  • Data Reporting
  • Revenue Monitoring
  • Sales Strategy Development

Software

Delphi

Reserve

Cater Pro

References

References available upon request.

Timeline

Marketing Sales Adviser

Teesnap
03.2023 - Current

Catering Sales Manager

Rusty Pelican Tampa
04.2022 - 03.2023

Lead Event Sales Coordinator

Main Event Entertainment Wesley Chapel
07.2020 - 04.2022

Sales Manager

Hunter's Green Golf & Country Club (Sister Property for TPGCC)
01.2019 - 01.2020

PRIVATE EVENTS COORDINATOR

TAMPA PALMS GOLF & COUNTRY CLUB
11.2018 - 01.2020

RESTAURANT MANAGER

TAMPA PALMS GOLF & COUNTRY CLUB
10.2017 - 11.2018

Store/Sales Manager

Rosebud's Florist
01.2015 - 01.2017

High School Diploma -

ALLENTOWN HIGH SCHOOL

Associate of Science - PASTRY & CULINARY ARTS & RESTAURANT MANAGEMENT

THE RESTAURANT SCHOOL OF WALNUT HILL COLLEGE

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Justice Davis