Justice Ellis
Evans,CO
Summary
Driven by a passion for compassionate caregiving and a proven track record in operational efficiency, I excelled at Altitude Home Care INC., enhancing patient satisfaction and team productivity. Leveraging skills in patient care and emotional support, I consistently achieved high levels of customer satisfaction and operational improvements, demonstrating adeptness in both hard and soft skills.
Overview
33
33
years of professional experience
Work History
Home Care Provider
Altitude Home Care INC.
09.2023 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Hospitality Associate
Fairfield Inn And Suites Marriott
05.2016 - 11.2022
- Coached new team members on hotel procedures and policies, contributing to a cohesive work environment that prioritized teamwork.
- Conducted regular inventory checks of supplies, maintaining optimal stock levels for efficient daily operations.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Handled guest complaints professionally and diplomatically, leading to positive resolutions and repeat business.
- Sourced quality vendors to consistently reach highest care standards.
- Collaborated with the kitchen team to deliver high-quality food service during peak hours without compromising on presentation or taste.
- Created healthy nutritious menus to serve at important functions.
Supervisor of Operations
7-11 Convenience Store
03.2001 - 08.2005
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Supervisor of Operations
Taco Bell Restaurant
02.1991 - 05.2000
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Bachelor of Science - Human Resources Management
Grand Canyon University
Phoenix, AZ05.2026
GED -
Colorado's Finest Alternative High School
Englewood, CO06.1994
Skills
- Patient Care
- Compassionate Caregiving
- Meal Preparation
- Emotional Support
- Dressing assistance
- Housekeeping tasks
- First aid and safety
Timeline
Home Care Provider
Altitude Home Care INC.
09.2023 - Current
Hospitality Associate
Fairfield Inn And Suites Marriott
05.2016 - 11.2022
Supervisor of Operations
7-11 Convenience Store
03.2001 - 08.2005
Supervisor of Operations
Taco Bell Restaurant
02.1991 - 05.2000
Bachelor of Science - Human Resources Management
Grand Canyon University
GED -
Colorado's Finest Alternative High School
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