Justice Fair
Akron,OH
Summary
Accomplished Fleet Analyst with expertise in asset management and cross-functional collaboration at Leaf Home. Boosted pre-trip inspection compliance from 35% to 92%, enhancing safety and operational reliability. Skilled in data visualization and strategic maintenance planning, driving measurable improvements in fleet efficiency and cost reduction. Recognized for leadership development and customer relationship management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fleet Analyst
Leaf Home
Hudson, USA
05.2023 - Current
- Manage daily operations for a fleet of 250+ vehicles, including assignment, lifecycle planning, and preventative maintenance scheduling.
- Lead cross-functional collaboration with operations, logistics, and procurement to align fleet strategy with organizational goals.
- Oversee fleet inspection compliance, ensuring adherence to DOT regulations, and internal safety standards.
- Led a year‑long initiative that boosted pre‑trip inspection compliance from 35% to 92%, strengthening safety culture and operational reliability
- Partnered with the Safety department to raise our fleet safety score from 76 to 94, strengthening compliance and reducing operational risk.
- Develop custom dashboards and reports in Power BI and Tableau to present fleet KPIs, downtime trends, and cost analysis to senior management.
- Implement strategies to reduce maintenance costs and optimize asset utilization, driving measurable improvements in fleet efficiency.
- Support driver training initiatives and reinforce a culture of accountability and safety across all branches.
- Delivered monthly fleet compliance recaps to installation managers, analyzing prior month performance across inspection compliance, fuel spend, safety adherence, vehicle utilization, and strategic issue resolution.
- Executed an RFP that reduced leasing partners from three to one, improving cost efficiency and operational stability.
- Directed the full‑fleet rollout of telematics technology, enabling real‑time tracking, enhanced safety insights, and data‑driven decision‑making.
- Coordinated the sale of 50+ excess legacy vehicles through national auction partners, generating $100K in returned value.
- Hand‑selected by the Vice President to participate in an executive‑led leadership development program.
- Designed and executed a comprehensive fleet replacement process, including procurement, upfitting, wrapping, rollout, and decommissioning of replaced vehicles.
- Awarded 2025 Q4 Supply Chain MVP.
Government Fleet Customer Account Coordinator II
FedEx Custom Critical
Uniontown, USA
04.2019 - 05.2023
- Primary liaison for high-security government freight, ensuring compliance with 49 CFR and DOD regulations.
- Communicated with external carriers to track and update shipment status.
- Created and managed shipment logs using Microsoft Excel.
- Mentored new team members, and supported supervisors during peak workload periods.
- Rebuilt client relationships, and assisted in securing new contracts.
- Consistently resolved customer issues while maintaining a high standard of service satisfaction.
- Managed shipment operations resulting in 95% on-time delivery performance.
- Tasked with generating $1M in revenue within 12 months; achieved the goal in 6 months.
- Awarded Bravo Zulu, a high-ranking recognition for exceptional performance (Q1 2023).
- Collaborated with sales teams to support account growth initiatives.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
Cashier / Customer Service
Sam’s Club
North Canton, USA
07.2018 - 04.2019
- Resolved member concerns and secured credit and membership upgrades.
- Cold-called businesses to promote services and onboard new members.
- Processed customer transactions accurately and efficiently at the register.
- Handled cash, credit, and debit transactions with precision and care.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Resolved customer complaints promptly to enhance overall shopping experience.
Education
High School -
Woodridge High School
05.2018
Skills
- Fleet Operations & Asset Management
- Customer Service
- Solution Skills
- Cross-functional Collaboration
- Reporting
- Excel (Advanced)
- Tableau
- WEX
- Fleetio
- Telematics (Geotab/ Samsara)
- Vendor Negotiation
- Enterprise Fleet Management
- Performance Analytics
- KPI Tracking
- Policy Compliance
- Process Optimization
- Strategic Maintenance Planning
- Data Visualization
- Dashboard Development
- Leadership Development Training
- Customer Relationship Management
- Logistics Coordination
Certification
- Microsoft Excel Certification, Udemy
- Power BI Certification, Udemy
- Tableau Certification, Udemy
- Asset Management Certification, In Progress
Volunteer Experience
- Peter Maurin Center / Matthew 8:20 Street Ministry, Volunteer
- Springtime of Hope Homeless Ministry, Volunteer
Timeline
Fleet Analyst
Leaf Home
05.2023 - Current
Government Fleet Customer Account Coordinator II
FedEx Custom Critical
04.2019 - 05.2023
Cashier / Customer Service
Sam’s Club
07.2018 - 04.2019
High School -
Woodridge High School