Justice Harden
Olive Garden
Fontana,CA
3
years of professional experience
Dedicated professional with experience at Rancho Wellness Family Medicine, skilled in direct patient care and clinical documentation. Proven ability to maintain high standards of cleanliness and compliance with health regulations. Known for attention to detail and a compassionate approach, ensuring optimal patient flow and satisfaction. And with my skills in restaurant service I consistently delivered excellent customer service by creating a welcoming and positive experience for guests. Maintained accuracy in cash handling and point-of-sale transactions while efficiently managing multiple responsibilities in a fast-paced environment. Built strong relationships with customers through effective communication, professionalism, and attentive service, contributing to guest satisfaction and repeat visits.
Work History
Guest Services
1 Month- Provided friendly, hospitality-focused support to guests throughout their Topgolf visit, ensuring smooth arrival, gameplay readiness, and departure.
- Assisted with check-in and lane coordination by confirming reservations, routing guests, and answering venue questions.
- Resolved guest concerns quickly and professionally, escalating issues to supervisors when needed to maintain a positive experience.
Server
6 Months- Delivered friendly, attentive customer service in a fast-paced, high-volume restaurant environment.
- Took accurate food and beverage orders while providing menu recommendations and accommodating special dietary requests.
- Maintained thorough knowledge of menu items, promotions, and restaurant policies to enhance the guest experience.
- Managed multiple tables simultaneously, ensuring timely service and customer satisfaction.
- Processed cash and credit card transactions accurately using the point-of-sale (POS) system.
- Collaborated with kitchen staff, hosts, and fellow servers to ensure efficient operations and prompt service.
- Resolved guest concerns professionally, resulting in positive dining experiences and repeat customers.
- Maintained cleanliness and organization of dining areas while adhering to food safety and sanitation standards.
Cashier/Greeter
1 Year 2 Months- Welcomed guests and provided excellent customer service.
- Processed payments and handled cash register transactions accurately.
- Took customer orders and ensured order accuracy.
- Managed seating, waitlists, and takeout orders.
- Maintained a clean front-of-house area and supported team operations in a fast-paced environment.
Sterile Processing Technician
2 Months- Processed and sterilized surgical instruments following strict safety protocols.
- Maintained inventory of sterile supplies, ensuring compliance with health regulations.
- Operated autoclaves and other sterilization equipment efficiently.
Kitchen Assistant
6 Months- Assisted in food preparation and assembly for daily meal services.
- Maintained cleanliness and organization of kitchen tools and equipment.
- Supported inventory management through stock rotation and supply tracking.
- Collaborated with team members to enhance kitchen workflow efficiency.
Medical Assistant
2 Months- Assisted in patient intake, ensuring accurate data entry and documentation.
- Supported medical staff with routine clinical procedures and patient care activities.
- Managed appointment scheduling and follow-up communications to optimize patient flow.
- Maintained cleanliness and organization of exam rooms and medical supplies.
Education
Certificate - Sterilization Processing Technician
Graduate Certificate - Medical Assistant Front And Back Office
High School Diploma
Skills
Steam sterilization
Decontaminating surgical instruments
High-level disinfection
Decontamination procedures
Instrument decontamination
Food and beverage service
Order accuracy
Menu knowledge
Table management
Food safety and sanitation
Recording biologicals
Medical terminology knowledge
Direct patient care
Clinical documentation
Electronic health records
Compassionate
Reliable transportation
HIPAA compliance
Customer service
Vital signs monitoring
Specimens collection and processing
Safe food handling
Kitchen equipment operation
Food preparation
Food safety
Food storage protocol
Cleaning and sanitizing
Portion control
Positive attitude
Punctual and reliable
Attention to detail
Multitasking in fast-paced environments
Time management
Attention to detail
Reliability and punctuality
Problem-solving
Adaptability
Timeline
Guest Services
Topgolf USA
07.2026 - CurrentRead More
Server
Olive Garden
02.2026 - CurrentRead More
Sterile Processing Technician
Western University
10.2025 - 12.2025Read More
Cashier/Greeter
Buffalo Wild Wings I
05.2025 - 07.2026Read More
Kitchen Assistant
A.B. Miller HighSchool
08.2024 - 02.2025Read More
Medical Assistant
Rancho Wellness Family Medicine
10.2023 - 12.2023Read More
Henry J Kaiser High School
High School Diploma
Read More
Fontana Adult School
Graduate Certificate from Medical Assistant Front And Back Office
Read More
Central Sterilization Solutions
Certificate from Sterilization Processing Technician
Read More