Seasoned Registered Nurse with a proven track record at Children's Hospital of Wisconsin, showcasing advanced clinical assessment and IV management alongside exceptional critical thinking abilities. Excelled in high-stakes environments, significantly improving patient care through effective mediation administration and collaborative treatment planning. Demonstrated leadership in educating peers, enhancing both patient outcomes and team efficiency.
Overview
11
11
years of professional experience
Work History
Registered Nurse
Children's Hospital Of Wisconsin
Milwaukee, USA
01.2019 - Current
Evaluate patients' vital signs or laboratory data to determine emergency intervention needs
Monitor patients for changes in status and indications of conditions such as sepsis or shock and institute appropriate interventions
Administer medications intravenously, by injection, orally, through gastric tubes, or by other methods
Monitor patients' fluid intake and output to detect emerging problems, such as fluid and electrolyte imbalances
Prioritize nursing care for assigned critically ill patients, based on assessment data or identified needs
Conduct pulmonary assessments to identify abnormal respiratory patterns or breathing sounds that indicate problems
Assess patients' pain levels or sedation requirements
Collaborate with other health care professionals to develop and revise treatment plans, based on identified needs and assessment data
Document patients' medical histories and assessment findings
Collect specimens for laboratory tests
Administer blood and blood products, monitoring patients for signs and symptoms related to transfusion reactions
Advocate for patients' and families' needs, or provide emotional support for patients and their families
Identify patients' age-specific needs and alter care plans as necessary to meet those needs
Plan, provide, or evaluate educational programs for nursing staff, interdisciplinary health care team members, or community members
Assist physicians with procedures such as bronchoscopy, endoscopy, endotracheal intubation, or elective cardioversion
Perform approved therapeutic or diagnostic procedures, based upon patients' clinical status
Pharmacy Technician
Walgreens
Wauwatosa, WI
08.2015 - 12.2020
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Collaborated with other healthcare professionals to ensure optimal patient care.
Assisted in training new employees on pharmacy procedures.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Assisted pharmacists in filling prescription orders accurately and efficiently.
Customer Service Associate
Walgreens
Wauwatosa, WI
08.2013 - 08.2015
Escalated unresolved customer issues to the appropriate department or manager for resolution.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Determined accurate prices for customer services, consistently searching for deals and best prices.
Community Health Specialist at Children's Wisconsin (former Children's Hospital of Wisconsin)Community Health Specialist at Children's Wisconsin (former Children's Hospital of Wisconsin)
Lead Patient Access Representative at Children's Hospital of Wisconsin - Milwaukee CampusLead Patient Access Representative at Children's Hospital of Wisconsin - Milwaukee Campus