Justice Hill
Shelley,ID
Summary
I am a very motivated person who is willing to learn any new skill and do my very best to thrive at it. I have always been someone who strives to beat expectation. I am comfortable going hands-on in any situation or managing dozens of wait staff personnel and associated logistics. I thrive in high-volume environments and I am Passionate about providing positive experiences for customers and employees alike.
Overview
5
5
years of professional experience
Work History
Server Supervisor
Rib And Chop House
04.2022 - Current
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, and tills ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Maintained all aspects of Front of house including bar. host, serving, and supervising.
Server
Chili's Restaurant
11.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
The Grill
08.2020 - 03.2021
- Opened and closed the restaurant on my own everyday
- Made the schedule and was in charge of managing people on shift
- Prepared specials and cooked all the food
- Trained all oncoming staff and was responsible for them
- Placed all orders and put them away and was in charge of communicating with vendors.
Housekeeper
Marriott Hotel
02.2020 - 09.2020
- I was in charge of cleaning a set amount of rooms each day in a timely manner while maintaining the same level of professional cleanliness in each room.
Hostess/Server
Bull Moose Saloon
06.2019 - 02.2020
- Started as a Hostess and worked my way up to being a server
- I was able to take large sections and handle dinner service while maintaining a calm and collected composure
- I handle myself well in high stress situations and when customers were disrespectful I was able to appease them with my good attitude and turn the situations around
- I was in charge of seating customers, cleaning and resetting tables, taking orders, running food, maintaining a tidy section, prepared togo orders, prepped side salads, communicated well with coworkers, and having a cheerful and approachable attitude.
Education
High School Diploma -
Swift Creek High School
Afton, WY06.2020
Skills
- I have excellent people skills and work great with others I know how to problem solve and think on my feet in tough or stressful situations I may not know how to do every skill, but I am very good at asking questions until I understand and I'm a fast learner I only need things to be explained to me once and I will do above and beyond what is asked I am very motivated and somewhat of a perfectionist
Timeline
Server Supervisor
Rib And Chop House
04.2022 - Current
Server
Chili's Restaurant
11.2021 - 04.2022
Manager
The Grill
08.2020 - 03.2021
Housekeeper
Marriott Hotel
02.2020 - 09.2020
Hostess/Server
Bull Moose Saloon
06.2019 - 02.2020
High School Diploma -
Swift Creek High School