Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justice Hollie

San Antonio

Summary

Detail-oriented and proactive Property Manager seeking a position where I can leverage my skills in property management, resident relations, and community building to maintain high-quality housing, ensure tenant satisfaction, and foster a safe, supportive living environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Family Service Coordinator

Project for Pride in Living
10.2024 - Current
  • Manage a portfolio of residential units, ensuring tenant satisfaction, lease compliance, and timely rent collection.
  • Serve as the primary contact for tenants regarding maintenance requests, lease questions, and community concerns.
  • Coordinate property maintenance, inspections, and repairs to maintain high property standards.
  • Conduct regular property walkthroughs to identify maintenance needs and safety issues.
  • Facilitate workshops and community-building events to promote positive resident engagement.
  • Address tenant issues promptly with sensitivity and professionalism, maintaining strong relationships.
  • Maintain accurate property records, lease files, and communication logs in accordance with property management policies.

Case Manager

YouthLink
08.2023 - 10.2024
  • Oversaw tenant move-ins and move-outs, including lease signings, unit inspections, and security deposit processing.
  • Collaborated with maintenance and custodial teams to ensure units were ready for new tenants and repairs were completed efficiently.
  • Provided ongoing support to tenants to help maintain stable housing, addressing concerns related to rent payments, neighbor disputes, and unit conditions.
  • Facilitated communication between tenants and external service providers, including utility companies and community resources.
  • Ensured compliance with property management procedures and maintained up-to-date lease documentation.
  • Supported housing stability through education on lease terms, property policies, and community guidelines.

Family Assistance Coordinator Intern

Seeds Worth Sowing
07.2020 - 04.2023
  • Assisted with leasing processes, including applicant screenings, income verification, and lease preparation.
  • Supported tenant onboarding by explaining lease terms, property rules, and available community resources.
  • Helped coordinate maintenance requests and property upkeep to ensure a safe and welcoming environment.
  • Maintained organized tenant files and assisted in updating property management software.
  • Participated in property inspections, community outreach, and resident support efforts.
  • Gained experience in tenant advocacy, lease compliance, and housing resource navigation.

Education

Associates - interior design

Dakota County Technical College
Rosemount, MN

High school Diploma - undefined

School Of Environmental Studies
05.2019

Skills

  • Property Management
  • Lease Administration
  • Tenant Relations
  • Maintenance Coordination
  • Microsoft Office Suite
  • Oral and Written Communication
  • Problem Solving
  • Community Engagement
  • Client advocacy
  • Behavioral management
  • Family support
  • Mental health support

Certification

mental health certification

Timeline

Family Service Coordinator

Project for Pride in Living
10.2024 - Current

Case Manager

YouthLink
08.2023 - 10.2024

Family Assistance Coordinator Intern

Seeds Worth Sowing
07.2020 - 04.2023

High school Diploma - undefined

School Of Environmental Studies

Associates - interior design

Dakota County Technical College

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