Hardworking employee with customer service, multitasking, and time management abilities. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Shopper
Walmart
Dothan, AL
09.2024 - Current
Bagged groceries carefully to keep products in perfect condition, separated Digital and perishable foods cold or fresh.
Greeted customers and answered product or service questions.
Asked store associates for help locating missing products.
Satisfied customers with quick, accurate service under tight deadlines.
Secured and stored items until customer pickup.
Listened to customer needs to identify and recommend best products and services.
Assisted teammates with daily tasks during peak periods.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Daycare Provider
Myself
Blakely, GA
03.2024 - 09.2024
Established and provided nurturing and maintained safe, supportive and welcoming environments Home backgrounds.
Appropriate environment for children of various ages.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Maintained organized and clean classroom and play areas.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Maintained safe play environment.
Observed and monitored children's play activities.
Dressed children and changed diapers.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Instructed children in eating, resting and restroom habits.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Sales Manager
Hibbett Sports
Blakely, Georgia
04.2014 - 03.2024
Created interactions and nurtured new accounts, ensuring consistent professional development efforts, driving increased sales.
Facilitated brand development efforts, driving increased sales.
Boosted revenue by efficiently assisting customers lacking activity and those newly acquired.
Resolved customer complaints regarding sales and service.
Established ambitious goals for employees to promote achievement and surpass business targets.
Student Physical Therapist Assistant
Tennova Home Health
Clarksville, TN
05.2022 - 06.2022
Assisted in developing individualized treatment plans for patients to enhance therapeutic outcomes.
Educated patients on proper body mechanics and injury prevention techniques for improved health.
Utilized electronic health record systems to document patient interactions and treatment effectiveness.
Evaluated patient responses to therapy and adjusted approaches based on feedback and clinical guidelines.
Assisted in the development of individualized care plans for optimal patient progress and recovery.
Student Physical Therapist Assistant
VA Clarksville
Clarksville, TN
04.2022 - 05.2022
Maintained a high level of professionalism, ethical behavior, and confidentiality in all interactions with patients, families, staff members, and outside healthcare providers.
Facilitated smooth transitions between therapy sessions by preparing equipment and treatment areas in a timely manner.
Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
Aided in improving overall clinic operations through active participation in staff meetings, sharing insights from clinical experiences, and offering suggestions for enhancements when appropriate.
Strengthened patient adherence to home programs by providing clear instructions on prescribed exercises and equipment usage.
Contributed to a positive clinic environment by building rapport with patients, families, and staff members.
Educated patients on proper exercise techniques, home programs, and preventative measures to reduce risk of injury recurrence.
Promoted patient safety during therapy sessions by closely monitoring movements and providing appropriate assistance as needed.
Student Physical Therapist Assistant
Select Physical Therapy
Clarksville, TN
12.2019 - 01.2022
Educated patients on exercises and techniques to enhance recovery and mobility.
Monitored patient progress and adapted treatments based on individual responses.
Maintained accurate documentation of patient care activities and outcomes.
Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
Improved patient mobility by implementing individualized therapeutic exercises and manual therapy techniques.
Supported a positive clinic environment by proactively addressing any issues or concerns raised by patients or colleagues.
Promoted patient safety during sessions through vigilant supervision and adherence to established protocols.
SST
Aspire Behavioral Health & DD Services
Blakely, GA
09.2019 - 07.2020
Promoted high customer satisfaction friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted with customer requests and answered questions to improve satisfaction.
Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
Communicated confidential details about student behavior and performance with parents and authorized parties.
Applied positive reinforcement to redirect negative behaviors.
Communicated and collaborated well with educators from various grade levels.
Assisted children at stations during small-group learning periods.
Planned and led activities to develop students' physical, emotional and social growth.
Correctional Officer
Calhoun State Prison
Morgan, GA
12.2017 - 09.2018
Inspected cells and observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Conducted random searches of common areas.
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Participated in training sessions to stay current on best practices in corrections and emergency response.
Education
Associate of Applied Science - Early Childhood Care And Education
Albany Technical College
Albany, GA
Associate of Applied Science - Physical Therapy Assistant
Hussain College
Clarksville, TN
06.2022
Skills
Strong work ethic
Online order fulfillment
Mobile payment processing
Promotional planning
Home exercise programs
Clinical reasoning
Range of motion improvement
Therapeutic exercise
Customer service
Patient care
Patient education
HIPAA requirements
Safety management
Medical terminology
Strength training
Gait training
Progress monitoring
Pain management techniques
Strengthening
Patient service
Teamwork
Problem-solving
Teamwork and collaboration
Retail sales
Customer engagement
Active listening
Conflict de-escalation
Documentation skills
De-escalation strategies
Client transportation
Patient observation
Parent communication
Curriculum planning
Licensing knowledge
Child development expertise
Nutrition planning
Financial oversight
Activity coordination
Activities and Honors
I am t-shirt business owner
Timeline
Shopper
Walmart
09.2024 - Current
Daycare Provider
Myself
03.2024 - 09.2024
Student Physical Therapist Assistant
Tennova Home Health
05.2022 - 06.2022
Student Physical Therapist Assistant
VA Clarksville
04.2022 - 05.2022
Student Physical Therapist Assistant
Select Physical Therapy
12.2019 - 01.2022
SST
Aspire Behavioral Health & DD Services
09.2019 - 07.2020
Correctional Officer
Calhoun State Prison
12.2017 - 09.2018
Sales Manager
Hibbett Sports
04.2014 - 03.2024
Associate of Applied Science - Early Childhood Care And Education
Albany Technical College
Associate of Applied Science - Physical Therapy Assistant