JUSTICE LEE
Blakely,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Shopper
Walmart
09.2024 - Current
- Bagged groceries carefully to keep products in perfect condition, separated Digital and perishable foods cold or fresh.
- Greeted customers and answered product or service questions.
- Asked store associates for help locating missing products.
- Satisfied customers with quick, accurate service under tight deadlines.
- Secured and stored items until customer pickup.
- Listened to customer needs to identify and recommend best products and services.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Daycare Provider
Myself
03.2024 - 09.2024
- Established and provided nurturing and maintained safe, supportive and welcoming environments Home backgrounds.
- Appropriate environment for children of various ages.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Maintained organized and clean classroom and play areas.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Dressed children and changed diapers.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Instructed children in eating, resting and restroom habits.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Sales Manager
Hibbett Sports
04.2014 - 03.2024
- Created interactions and nurtured new accounts, ensuring consistent professional development efforts, driving increased sales.
- Facilitated brand development efforts, driving increased sales.
- Boosted revenue by efficiently assisting customers lacking activity and those newly acquired.
- Resolved customer complaints regarding sales and service.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Student Physical Therapist Assistant
Tennova Home Health
05.2022 - 06.2022
- Assisted in developing individualized treatment plans for patients to enhance therapeutic outcomes.
- Educated patients on proper body mechanics and injury prevention techniques for improved health.
- Utilized electronic health record systems to document patient interactions and treatment effectiveness.
- Evaluated patient responses to therapy and adjusted approaches based on feedback and clinical guidelines.
- Assisted in the development of individualized care plans for optimal patient progress and recovery.
Student Physical Therapist Assistant
VA Clarksville
04.2022 - 05.2022
- Maintained a high level of professionalism, ethical behavior, and confidentiality in all interactions with patients, families, staff members, and outside healthcare providers.
- Facilitated smooth transitions between therapy sessions by preparing equipment and treatment areas in a timely manner.
- Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
- Aided in improving overall clinic operations through active participation in staff meetings, sharing insights from clinical experiences, and offering suggestions for enhancements when appropriate.
- Strengthened patient adherence to home programs by providing clear instructions on prescribed exercises and equipment usage.
- Contributed to a positive clinic environment by building rapport with patients, families, and staff members.
- Educated patients on proper exercise techniques, home programs, and preventative measures to reduce risk of injury recurrence.
- Promoted patient safety during therapy sessions by closely monitoring movements and providing appropriate assistance as needed.
Student Physical Therapist Assistant
Select Physical Therapy
12.2019 - 01.2022
- Educated patients on exercises and techniques to enhance recovery and mobility.
- Monitored patient progress and adapted treatments based on individual responses.
- Maintained accurate documentation of patient care activities and outcomes.
- Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
- Improved patient mobility by implementing individualized therapeutic exercises and manual therapy techniques.
- Supported a positive clinic environment by proactively addressing any issues or concerns raised by patients or colleagues.
- Promoted patient safety during sessions through vigilant supervision and adherence to established protocols.
SST
Aspire Behavioral Health & DD Services
09.2019 - 07.2020
- Promoted high customer satisfaction friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Applied positive reinforcement to redirect negative behaviors.
- Communicated and collaborated well with educators from various grade levels.
- Assisted children at stations during small-group learning periods.
- Planned and led activities to develop students' physical, emotional and social growth.
Correctional Officer
Calhoun State Prison
12.2017 - 09.2018
- Inspected cells and observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted random searches of common areas.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
Education
Associate of Applied Science - Early Childhood Care And Education
Albany Technical College
Albany, GAAssociate of Applied Science - Physical Therapy Assistant
Hussain College
Clarksville, TN06.2022
Skills
- Strong work ethic
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Home exercise programs
- Clinical reasoning
- Range of motion improvement
- Therapeutic exercise
- Customer service
- Patient care
- Patient education
- HIPAA requirements
- Safety management
- Medical terminology
- Strength training
- Gait training
- Progress monitoring
- Pain management techniques
- Strengthening
- Patient service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Customer engagement
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Client transportation
- Patient observation
- Parent communication
- Curriculum planning
- Licensing knowledge
- Child development expertise
- Nutrition planning
- Financial oversight
- Activity coordination
Activities and Honors
I am t-shirt business owner
Timeline
Shopper
Walmart
09.2024 - Current
Daycare Provider
Myself
03.2024 - 09.2024
Student Physical Therapist Assistant
Tennova Home Health
05.2022 - 06.2022
Student Physical Therapist Assistant
VA Clarksville
04.2022 - 05.2022
Student Physical Therapist Assistant
Select Physical Therapy
12.2019 - 01.2022
SST
Aspire Behavioral Health & DD Services
09.2019 - 07.2020
Correctional Officer
Calhoun State Prison
12.2017 - 09.2018
Sales Manager
Hibbett Sports
04.2014 - 03.2024
Associate of Applied Science - Early Childhood Care And Education
Albany Technical College
Associate of Applied Science - Physical Therapy Assistant
Hussain College
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