Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justice McLaurin

St. Petersburg,FL

Summary

Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housekeeping

HCA Hospital
02.2024 - 10.2024
  • Housekeeping in environmental services
  • Responsible for sanitizing and cleaning patient rooms, offices and common areas within the hospital

Cashier

McDonalds Restaurant
10.2023 - 02.2024
  • Cashier at McDonalds responsible for greeting customers, taking orders and cash/ debit card transactions
  • Maintain written reports and records required by Head Start/Early Learning Program
  • Maintain a positive working relationship with students, families, colleagues, and community members that promoted communication and collaboration
  • Actively seek to involve parents and families in the educational process and development of their children

Landscape Worker

Rowe`s Landscaping
08.2023 - 10.2023
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.

Cashier

Dollar Tree
02.2019 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

AGR
01.2016 - 09.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

General Education Diploma -

State of Florida
06.2022

Public Works Academy -

Pinellas Technical College
03.2025

Skills

  • Stockroom housekeeping
  • Facilities housekeeping
  • General housekeeping duties
  • General housekeeping
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer assistance
  • Patience and empathy
  • Seasonal maintenance

Certification

  • Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV). (Class A permit)
  • Fema 100 , 200 , 700 & 800
  • Fork Lift Certify
  • CPR
  • Osha (inprogress)


Timeline

Housekeeping

HCA Hospital
02.2024 - 10.2024

Cashier

McDonalds Restaurant
10.2023 - 02.2024

Landscape Worker

Rowe`s Landscaping
08.2023 - 10.2023

Cashier

Dollar Tree
02.2019 - 12.2019

Customer Service Representative

AGR
01.2016 - 09.2018

Public Works Academy -

Pinellas Technical College

General Education Diploma -

State of Florida

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Justice McLaurin