Justice Moore
Temple,TX
Summary
With a proven track record at Cedar Crest Hospital, I excel in data entry and interpersonal communication, ensuring efficient processing and patient confidentiality. My expertise spans medical billing to case management, achieving significant improvements in client care and administrative efficiency.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Background Check Software
08.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed background screenings and drug screenings for different employers
Medical Records Specialist
HealthMark Group
09.2023 - 07.2024
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
Case Manager
Disability Services Of The Southwest
08.2021 - 09.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
Lead Behavioral Health Technician
Cedar Crest Hospital & Residential Treatment Center
01.2019 - 08.2021
- Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
- Conducted regular risk assessments on clients to ensure early identification of potential concerns or crises.
- Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
- Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
- Maintained patient records, documenting changes in patient condition.
- Supported patient confidentiality in accordance with HIPAA regulations.
Direct Support Professional
Rescare Homecare
08.2017 - 12.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Education
Associate of Science -
McLennan Community College
Waco, TX05-2026
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Office administration
- Multi-line phone proficiency
- Medical billing
- Insurance processing
- Strong interpersonal skills
- Claims appeal procedures
- Verbal and written communication
- Medical terminology
- Administrative support
Timeline
Data Entry Clerk
Background Check Software
08.2024 - Current
Medical Records Specialist
HealthMark Group
09.2023 - 07.2024
Case Manager
Disability Services Of The Southwest
08.2021 - 09.2023
Lead Behavioral Health Technician
Cedar Crest Hospital & Residential Treatment Center
01.2019 - 08.2021
Direct Support Professional
Rescare Homecare
08.2017 - 12.2018
Associate of Science -
McLennan Community College
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