Justice Nathan

• Administrative Assistant to both the Vice President and Associate Vice President of the Office of Diversity, Equity, and Inclusion.
• Executed record filing system to improve document organization and management.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Booked airfare, hotel and ground transportation to coordinate office travel.
• Scheduled office meetings and client appointments for staff teams.
• Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
• Monitored office calendars to plan meetings, activities and travel to maximize productivity.
• Updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Set up conference rooms, technology and materials to facilitate meetings.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.

• Provides guidance and support to participants throughout their Carolina Online Journey.
• Provides assistance to students, applicants, enrolled students, students seeking help with registration and financial aid, and students seeking technical assistance.
• Aids in maintaining a knowledge data base to ensure all processes are documented, reviewed, and followed consistently according to program objectives, policies, and procedures.
• Serves as a primary point of contact for program operations, subject matter expert for the Carolina Online program.
• Responsible for providing excellence in customer service, problem resolution, and efficiency in carrying out all program objectives.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Assisted managers with quickly resolving service- and food-related issues.
• Answered customer questions about hours, seating and menu information.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Built personal relationships with guests to promote positive experiences.
• Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Monitored performance and generated reports detailing quality of product and defect rates.
• Created and deployed best practices to improve efficiency and reduce defects.
• Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
• Performed visual inspections and non-destructive tests where appropriate.
• Monitored production processes to gain understanding of problematic steps and rectify issues.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Communicated with production team members about quality issues.
• Completed precise measurements using special tools.
• Inspected quality of products, taking note of functionality, appearance and other specifications.

Assure monitoring control of air quality, environmental and personnel in production and microbiology department.

Collect, enter, analyze and report air quality reports.

Perform air pressure, temperature and humidity monitoring , and velocity measures.

Trend data and provide reports on a weekly basis.

• Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
• Organized and stored toys and art materials to restore order in activity areas.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Paged or called parents to assist with discipline issues and personal needs.
• Created new and fun activities to drive enthusiasm for children.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Office management
• Supplier Liaison
• Procurement card holder
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Supported business management projects by monitoring and tracking risks, issues and action items.
• Anticipated financial impact from operational issues and worked with leadership to develop solutions.
• Assisted with hiring process and training of new employees.
• Reported issues to higher management with great detail.
• Handled budgeting for the office and 85 reporting units.
• Handles travel payment arrangements
• Creating requisitions, purchase orders , and payment request to assure vendors, faculty, and staff are paid properly.
• Finance Intranet and General Ledger monitoring.
  Payment request, money wiring, and check depositing for department.
• Journal Entries for department
• Budget Monitoring