Justice Osborne
Batavia,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
11.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Fostered positive working relationships with regular customers.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Online Grocery Associate
Walmart
10.2021 - 11.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
Housekeeper / Laundry Aide
Premier Genesee Center For Nursing
02.2018 - 10.2021
- Maintained a spotless environment for residents through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
- Ensured timely delivery of laundered items to clients, resulting in increased customer satisfaction.
Warehouse Packer / Assembler
Alphina Food
08.2017 - 02.2018
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Successfully met daily quotas while remaining focused on quality control measures throughout each shift.
- Operated manual pallet jacks and forklifts to move and store materials.
- Adapted quickly to changing priorities while maintaining a high level of productivity and attention to detail.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Performed visual and functional inspection of components to determine quality and identify defects.
Cleaner
Sears Maid, Home And House Cleaning Services
06.2016 - 06.2017
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Performed regular inventory checks, ensuring adequate supplies were available for all tasks without overstocking or waste.
- Trained new staff members on company policies, procedures, and best practices to ensure consistent service delivery.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Food Service / Cashier / Cook
U Of R
12.2014 - 05.2016
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Food Service / Cashier / Cook
Smashburger
12.2014 - 05.2016
- Balanced cash registers at the beginning and end of shifts, ensuring accurate financial records for management review.
- Reduced wait times through effective communication between front-of-house and back-of-house teams during peak hours.
- Prepared and cooked meals according to recipes and customer specifications.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored food quality and presentation to maintain high standards.
Machine Operator / Assembler
Nesco Resource
04.2013 - 06.2018
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
- Operated machinery effectively to maintain optimal production rates while minimizing waste materials.
- Verified part numbers and placed parts in appropriate shipping containers.
- Collaborated effectively with coworkers on various projects, ensuring seamless transitions between workstations.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Front Desk Receptionist / Housekeeping
Comfort Inn Hotel
06.2009 - 12.2014
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Monitored security cameras to maintain safety and security of guests and hotel.
- Promoted company loyalty programs effectively at the front desk area leading to an increase in membership enrollments and repeat business.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
- Washed and folded towels and linens to properly stock guest rooms.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
High School Diploma -
Penn Foster
Scottsdale, AZSkills
- Customer Service
- Time Management
- Problem-Solving
- Multitasking
- Adaptability
Certification
Safe Serv
Timeline
Delivery Driver
Spark
11.2023 - Current
Online Grocery Associate
Walmart
10.2021 - 11.2023
Housekeeper / Laundry Aide
Premier Genesee Center For Nursing
02.2018 - 10.2021
Warehouse Packer / Assembler
Alphina Food
08.2017 - 02.2018
Cleaner
Sears Maid, Home And House Cleaning Services
06.2016 - 06.2017
Food Service / Cashier / Cook
U Of R
12.2014 - 05.2016
Food Service / Cashier / Cook
Smashburger
12.2014 - 05.2016
Machine Operator / Assembler
Nesco Resource
04.2013 - 06.2018
Front Desk Receptionist / Housekeeping
Comfort Inn Hotel
06.2009 - 12.2014
High School Diploma -
Penn Foster