Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Justice Reed

Justice Reed

Cashier/customer Service
Jacksonville,FL

Summary

Successful Customer Service Director with extensive experience in managing operational customer service teams. Proficient with working knowledge of customer service software, databases and tools. Strong leader committed to motivating team members to deliver better results. Analytical cashier with keen eye for metrics. Skilled in developing and implementing customer service policies and procedures. Approachable leader with collaborative input around team members. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Cashier Assistant

Walmart
Jacksonville, FL
01.2018 - 07.2019
  • Retrieved items for customers and verified prices.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Answered questions about store policies and addressed customer concerns.

Online Grocery Associate

Walmart
Maumelle, AR
04.2019 - 05.2020
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Loaded and unloaded orders at customer's homes or locations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Customer service

Walmart Supercenter
Renton, WA
02.2020 - 12.2021
  • Described product and service details to customers to provide information on benefits and advantages.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Utilized crisis management techniques to offer corrective solutions and maximize customer satisfaction.
  • Developed working relationships with internal and external customers while assisting with account management duties.

Education

High School Diploma -

Middle College High School of Seattle University
Seattle
07.2012 - 07.2012

Skills

Skills I am a hard worker who can master new concepts quickly and aundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Everything in life is just for a while.
Philip K. Dick

Timeline

Customer service

Walmart Supercenter
02.2020 - 12.2021

Online Grocery Associate

Walmart
04.2019 - 05.2020

Cashier Assistant

Walmart
01.2018 - 07.2019

High School Diploma -

Middle College High School of Seattle University
07.2012 - 07.2012
Justice ReedCashier/customer Service