Justice Runkle
Atlanta
Summary
Compassionate and dedicated professional with experience, excelling in client support in direct care environments. Proven ability to implement effective behavioral management strategies, fostering client progress and safety. Recognized for strong communication skills and a commitment to compassionate, empathetic caregiving, enhancing overall client well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Direct Support Professional
New Pathways for Children
12.2024 - 03.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in trauma support services.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Optical Technician
Success Vision Express
05.2023 - 10.2024
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Demonstrated commitment to ongoing professional development through attendance at weekly staff workshops.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Conducted thorough quality control checks on completed eyewear orders before dispensing them to patients.
- Achieved high levels of customer satisfaction through personalized attention to individual needs during frame selection.
- Enhanced patient satisfaction by providing efficient and accurate optical services.
Assistant Behavior Technician
Bloom Therapy
02.2024 - 07.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Implemented assigned reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Worked as part of collaborative team to address changing needs of children and families.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Monitored client progress to provide continued guidance and consistent feedback to families.
Education
Bachelor of Science - Criminal Justice
Georgia Highlands College
Rome, GA12-2021
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Empathy and patience
- Verbal and written communication
Certification
- Adult CPR/AED certification – American Red Cross.
- Infant/Child CPR/AED Certification
- Discipleship Training School
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
New Pathways for Children
12.2024 - 03.2025
Assistant Behavior Technician
Bloom Therapy
02.2024 - 07.2024
Optical Technician
Success Vision Express
05.2023 - 10.2024
Bachelor of Science - Criminal Justice
Georgia Highlands College
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