Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Justice Satterwhite

Phoenix,AZ

Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Student

Self
07.2022 - Current

Currently part-time student returning too work no restrictions.

Customer Service Representative

Magellan Health
01.2019 - 07.2022


  • Implemented and developed customer service training processes.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Responded proactively and positively to rapid change.
  • Updated account information to maintain customer records.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Process authorizations
  • Inbound and outbound call
  • Complete faxes in between calls
  • Managing multiple screens/windows

Warehouse Associate

Amazon
10.2020 - 09.2021
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Worked safely around moving machinery.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Consistently lifted materials weighing as much as Number pounds.

Machine Operator

TRW Automotive
04.2018 - 01.2019
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Organized
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed production schedules and streamlined processes.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Maintained organized work area by cleaning and removing hazards.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Kept detailed production records and identified hold-ups.

PGV- Intel

Kelly Services
09.2017 - 01.2018
  • Assisted in development of intelligence strategies and policies to support
  • Developed standard operating procedures for intelligence operations and activities.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
  • Paid attention to detail while completing assignments.

Caregiver

Blue Thumb Services
03.2015 - 08.2017


  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for each client.

Education

General Studies - General Studies

Glendale High School
Glendale, AZ
05.2014

Skills

  • Team Development
  • Conflict Management
  • Appointment Setting
  • Verbal and Written Communication
  • Team Support
  • Active Listening
  • Punctuality and Work Ethic
  • Time Management
  • Leadership
  • Telephone Etiquette

Timeline

Student

Self
07.2022 - Current

Warehouse Associate

Amazon
10.2020 - 09.2021

Customer Service Representative

Magellan Health
01.2019 - 07.2022

Machine Operator

TRW Automotive
04.2018 - 01.2019

PGV- Intel

Kelly Services
09.2017 - 01.2018

Caregiver

Blue Thumb Services
03.2015 - 08.2017

General Studies - General Studies

Glendale High School
Justice Satterwhite