Justice Staton
Greensboro,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Lab Accessioner
Sonic Healthcare
04.2024 - Current
- Efficiently receive, unpack, log and sort to process and verify specimens, ensuring precise test results and regulatory compliance.
- Collaborate with the team to maintain quality control, enhancing lab efficiency and safety.
- Manage, enter, scan & index patient records using EMR system, improving accuracy and reducing errors.
- Identify and flag incomplete or incorrect information for follow-up
- Maintained high levels of accuracy with specimen identification, ensuring proper labeling and storage for effective testing.
Warehouse Associate
NAPA
01.2021 - 04.2024
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new associates on best practices for operations and safety procedures.
- Assess product quality and inventory, resolving supply issues for improved customer satisfaction
- Streamlined inventory management processes, achieving timely order fulfillment and enhancing overall operational efficiency
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Remote Customer Service Representive
Amazon
05.2018 - 11.2020
- Managed returns and exchanges, adhering to company policies for seamless processing.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Logging and documenting interactions and resolutions in Amazon’s system for future reference.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer inquiries efficiently, ensuring high satisfaction and loyalty.
Administrative Assistant
Bennett College
06.2012 - 05.2015
- Managed document processes ensuring accuracy and compliance with policies, enhancing efficiency.
- Managed office communications, ensuring timely responses to inquiries and requests.
- Conducted campus tours, sharing college history and boosting prospective student engagement.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
Eastern Guilford High
Gibsonville, NC05.2014
Skills
- HIPAA compliance
- Sample preparation
- Specimen handling
- Quality control procedures
- Data entry background
- Call center experience
- Microsoft Excel
- Payment processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lab Accessioner
Sonic Healthcare
04.2024 - Current
Warehouse Associate
NAPA
01.2021 - 04.2024
Remote Customer Service Representive
Amazon
05.2018 - 11.2020
Administrative Assistant
Bennett College
06.2012 - 05.2015
High School Diploma -
Eastern Guilford High