Justin Abbey
Montgomery
Summary
Driven civil engineering freshman at the University of Houston, seeking an internship or volunteer opportunity to gain practical experience in the field. Proven track record at West Fork Golf Club, showcasing exceptional customer service, conflict resolution, and equipment maintenance skills. Recognized for strong listening abilities and a commitment to achieving performance goals while fostering a safe and enjoyable environment for all guests. Passionate about applying academic knowledge to real-world challenges and contributing positively to team efforts.
Overview
1
1
year of professional experience
Work History
Outside Service Staff Member
West Fork Golf Club
05.2024 - 09.2025
- Maintained high customer satisfaction standards to meet or exceed targets.
- Provided clear instruction to deliver fun and maintain safety.
- Supervised activities to address behavioral issues and promote fun and safety.
- Resolved conflicts that arose by listening to complaints and finding appropriate solutions.
- Transported equipment on a timely manner.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
Team Captain
The Woodlands Christian Academy
08.2024 - 11.2024
- Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
- Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
Education
Bachelor of Science - Civil Engineering
University of Houston
Houston, TX05.2029
High School Diploma - undefined
The Woodlands Christian Academy
04.2025
Skills
- Initiative and Self-motivation
- Technical aptitude
- Service order flow
- Performance goals
- Listening skills
- Order fulfillment
- Problem Resolution
- Leadership
Timeline
Team Captain
The Woodlands Christian Academy
08.2024 - 11.2024
Outside Service Staff Member
West Fork Golf Club
05.2024 - 09.2025
High School Diploma - undefined
The Woodlands Christian Academy
Bachelor of Science - Civil Engineering
University of Houston