Summary
Overview
Work History
Education
Skills
Timeline
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Justin Abbott

Brandon

Summary

Dynamic professional with a proven track record at Tampa Never Sleeps, excelling in live show production and team performance management. Expertly utilized data analytics to drive business improvements and foster customer loyalty. Adept at coordinating event schedules and maintaining a calm demeanor under pressure, ensuring exceptional service delivery.

Overview

17
17
years of professional experience

Work History

Assistant Director

Tampa Never Sleeps
04.2020 - Current
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Bowling Associate

Amf Bowling Centers Inc
06.2008 - 04.2010
  • Collected and monitored inventory to minimize loss.
  • Greeted guests and attended to related needs.
  • Monitored use of facility and addressed or reported potential hazards.
  • Responded to guest inquiries and service issues.

Education

High School Diploma -

Armwood High School
Seffner, FL
05-2007

Skills

  • Live show production
  • Managed team performance
  • Developed and maintained run of show
  • Coordinated scheduling and event timings via Excell

Timeline

Assistant Director

Tampa Never Sleeps
04.2020 - Current

Bowling Associate

Amf Bowling Centers Inc
06.2008 - 04.2010

High School Diploma -

Armwood High School

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Justin Abbott