Justin Adams
Pekin,IL
Summary
Dynamic professional with a proven track record at Menards, adept in staff training and maintaining safety. Excelled in roles requiring the operation of equipment and enhancing workplace efficiency. Achieved consistent customer satisfaction and safety standards, showcasing strong organizational and leadership skills.
Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.
Overview
21
21
years of professional experience
Work History
Receiving Manager
Menards
03.2022 - Current
- Improved employee retention by providing ongoing training and support, creating a positive work atmosphere.
- Gathered and processed merchandise returns.
- Unloaded, sorted and stored incoming merchandise.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Sales Professional
Shermans
02.2020 - 03.2022
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Underwriter
Pekin Insurance
11.2019 - 02.2020
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Made approval and denial recommendations by determining accurate risk levels.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
Car Salesperson
Sam Leman Automotive Group
04.2018 - 10.2019
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
Sales Associate
Menards
05.2016 - 04.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Operator
Altorfer
12.2014 - 05.2016
- Set up and ran machinery to produce exceptional products for industrial needs.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Day Labor Worker
Morton Industries
04.2011 - 12.2014
- Promoted workplace safety through regular inspections of tools, equipment, protective gear, identifying potential hazards before they escalated into accidents.
- Demonstrated flexibility by adjusting to changing priorities or unexpected challenges on job sites, ensuring timely project completions.
- Improved worksite efficiency by effectively managing and distributing daily tasks among team members.
- Enhanced project timelines by consistently meeting deadlines and completing assigned tasks promptly.
Sales
Melton Electrical Heating & Ac
10.2007 - 04.2009
- Utilized sales data to evaluate sales performance and make proper adjustments.
- Performed market research to cater sales promotion incentives and increase sales.
- Partnered with sales leaders to set strategies, territory design, sales targets and quotas.
- Supported sales efforts by providing pre-sales assistance and post-sales follow-up as needed.
Cashier
Deal's
01.2004 - 08.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Pekin Community High School
Pekin, IL05-2007
Skills
- Maintaining safety
- Operating equipment
- Stockroom organization
- Warehouse safety
- Forklift operation
- Staff training
Timeline
Receiving Manager
Menards
03.2022 - Current
Sales Professional
Shermans
02.2020 - 03.2022
Underwriter
Pekin Insurance
11.2019 - 02.2020
Car Salesperson
Sam Leman Automotive Group
04.2018 - 10.2019
Sales Associate
Menards
05.2016 - 04.2018
Operator
Altorfer
12.2014 - 05.2016
Day Labor Worker
Morton Industries
04.2011 - 12.2014
Sales
Melton Electrical Heating & Ac
10.2007 - 04.2009
Cashier
Deal's
01.2004 - 08.2007
High School Diploma -
Pekin Community High School