Justin Adams
Rock Hill,SC
Summary
Dynamic professional with a proven track record at New Hope Treatment Ctr, adept in de-escalation techniques and client advocacy. Excelled in fast-paced environments, significantly reducing behavioral incidents by fostering safe, supportive settings. Skilled in supply replenishment and safety management, demonstrating a strong ability to learn quickly and adapt, ensuring client and team success.
Overview
6
6
years of professional experience
Work History
Residential Counselor
New Hope Treatment Ctr
04.2023 - Current
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Monitored and documented client progress toward meeting goals and objectives.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
T Mobile
Sales Representatives
01.2021 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Stocker
Food Lion
06.2019 - 01.2021
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Education
Associate Of Business Administration - Business Administration And Management
York Technical College
Rock Hill, SCNorthwestern High School
Rock Hill Sc06.2017
Skills
- De-escalation techniques
- Boundaries establishment
- Client advocacy
- Supply replenishment
- Safety management
- Client transportation
Timeline
Residential Counselor
New Hope Treatment Ctr
04.2023 - Current
T Mobile
Sales Representatives
01.2021 - 04.2023
Stocker
Food Lion
06.2019 - 01.2021
Associate Of Business Administration - Business Administration And Management
York Technical College
Northwestern High School
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