Summary
Overview
Work History
Skills
Personal Skills
Tech Skills
Timeline
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Justin Allen

Justin Allen

Tallmadge,OH

Summary

Growth-focused professional with experience in managing and training teams, seeking to optimize office coffee services through efficient operations, outstanding customer service, and reliable supply coordination.

Overview

13
13
years of professional experience

Work History

ROUTE SALES MANAGER

FIRST CHOICE COFFEE & STANDARD COFFEE
01.2017 - Current
  • Expanded sales revenue in Northeast Ohio territory by 218% since 2021
  • Directly oversaw hiring and training of new staff, contributing to 40% of the total team across Northeast Ohio.
  • Manage relationships, inventory, and deliveries for over 200 accounts
  • Smith System certified
  • Designated safety officer since 2024
  • Expert knowledge in espresso machines, water dispensers, ice machines, and micro-markets
  • Collaborated with cross-functional teams to optimize promotional efforts and increase market share within assigned territories.
  • Developed new business opportunities for company growth through proactive territory management and customer outreach.

MEDICARE AGENT

UNITED HEALTHCARE
01.2018 - Current
  • Founded and grew a successful business with over 50 clients, overseeing all aspects of operations, customer service, and strategic growth
  • Educated and trained clients to maximize product/service benefits, promoting self-reliance and long-term satisfaction.
  • Oversaw and trained new hires to ensure smooth onboarding, role readiness, and alignment with company standards.
  • Directed daily administrative, operational, and financial activities across the book of business to ensure efficiency, profitability, and client satisfaction.
  • Heading business development, strategizing, and executing marketing and branding initiatives to raise awareness of new medicare policies and secure new clients

ACCOUNT SALES MANAGER

RED BULL
01.2013 - 01.2017
  • Developed business with new and existing clients by identifying growth opportunities, fostering relationships, and strategically upselling products and services.
  • Ensured customers leveraged current promotions, visual displays, and marketing tools to maximize sales and brand engagement.
  • Oversaw and trained new hires to ensure smooth onboarding, role readiness, and alignment with company standards.
  • Secured and maintained high-quality points of distribution while managing planned program space to align with brand and sales objectives.

Skills

  • Client Relationship Management
  • Customer Service
  • Database Administration
  • Marketing
  • Problem-solving skills
  • Positive attitude
  • Operations Management
  • Project Management
  • Prospecting
  • Relationship-Building
  • Research & Analysis
  • Sales

Personal Skills

  • Adaptability- Creativity- Multitasking- Patience- Persistence- Team Leadership- Teamwork- Time Management

Tech Skills

  • Office Tools (MS Office, G Suite, Adobe Creative)

Timeline

MEDICARE AGENT

UNITED HEALTHCARE
01.2018 - Current

ROUTE SALES MANAGER

FIRST CHOICE COFFEE & STANDARD COFFEE
01.2017 - Current

ACCOUNT SALES MANAGER

RED BULL
01.2013 - 01.2017
Justin Allen