Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Justin Alves

Summerville,SC

Summary

Dynamic, multi-faceted, leader and United States Army Veteran holding an active Secret Clearance, leveraging 12+ years of proven experience in employee relations, management, training and organizational development. Adept at leading teams of 25+ in a dynamic, fast-paced environment. Possesses a comprehensive background in complex logistics management, operations management, recruiting management, professional development, training coordination, and policy implementation. Experience with coordinating Human Resource programs and initiatives for supporting units within the company, while managing risk, safety, and quality assurance. Career is supported by the pursuit of a Bachelor’s Degree, training, and vast military work experiences.

Overview

14
14
years of professional experience

Work History

Operations Manager

Walmmart Distribution
12.2022 - 10.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and implemented the business plan for area of responsibility by communicating goals and managing staffing
    and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing
    business reports
  • Maintain quality and safety standards in area of responsibility by ensuring associates are trained on
    Logistics and company policies, standards and procedures; monitoring associate compliance to policies
    and procedures; distributing and maintaining procedures and supporting documentation
  • Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed
    to determine corrective action to take or make recommendations in order to resolve
  • Supervise and develop associates and leaders in area of responsibility by assigning duties and
    coordinating workloads, monitoring performance and providing feedback; teaching, supporting and
    modeling Logistics and company policies and procedures; identifying training and development needs;
    and participating in the hiring, promotion, coaching, training, teaching, and evaluation of associates and leaders

Operations Manager, Customer Experience

ABC Supply
09.2022 - 12.2022
  • Responsible for all logistics and supply operations for 30 + local construction companies
  • Commanded/directed ten tractor trailer trucks; routing, delivery scheduling, safety compliance, and ensured each truck was not overloaded and that all loads fall within standard weight limits for each vehicle
  • Assessing job site delivery requirements and assigning appropriate delivery vehicles
  • Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed
    repairs
  • Keeping customers informed of delivery status, delivery updates, cancellations, and upgrades
  • Ensuring that all OSHA and federal road procedures are followed
  • Participating in the hiring of drivers and material handlers, as well as their performance management
  • Coordinating fleet maintenance and ensuring all repairs are completed properly
  • Scheduling new equipment training for drivers and ensuring they are fully certified to operate their assigned equipment
  • Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical
    cards need to be updated

Project Manager

ProGreen Synthetic Turf Solutions
05.2022 - 09.2022
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Prepared and submitted project invoices for review and approval.
  • Developed and implemented a training and development plan for all new hires; install crews, crew leads, and managers

Recruiting Operations Manager

US Army
08.2020 - 05.2022
  • Supervised 15 junior and senior level Army Non-Commissioned Officers; leaders
  • Coordinated and implemented plans, procedures, and training for a Recruiting Company in support of over 200 Recruiters, 30 Recruiting Stations, and 12 Recruiting Companies
  • Monitored, reported, analyzed and briefed all recruiting data, force achievement, and shortfalls to evaluate organizational and individual recruiting performance
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Coordinated the processing of complex enlistment packets, too include waivers, special missions, recruiter awards, and ensured regulatory compliance in all areas of assignment and concern
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external influencers, community boards, school boards, law enforcement agencies, and state/county level government officials

Recruiting Manager

US Army
12.2016 - 08.2020
  • Supervised, trained, and developed eight Army Non-Commissioned Officers; while identifying and training over 300 future soldiers, prior to beginning their military obligation
  • Designed and implemented company policies, promoted a healthy work environment, and developed assigned personnel
  • Developed, briefed, and trained assigned recruiters' and new enlistments' on compensation and benefits plans
  • Improved the recruitment process and reviewed departmental budgets while ensuring HR staff addressed employee requests and grievances
  • Advised the senior director on training, operational readiness, technical job qualification standards (JQS), resiliency, and professional development of personnel
  • Maintained and ensured quality operations of human resources processes including organizational
    development and planning, talent acquisition, employee relations, and employee development
  • Managed the submission of requisitions by coordinating directly with US Army Human Resource Command in matters relating to personnel assignments, curtailments, finance actions, extensions, and separations from the Army
  • Established assessment methods to test candidates on job-related skills (computer skills test, roleplaying activities) and collaborated with hiring managers, and provided training resulting in achieving a 100% retention rate for applicants, exceeding the average by 10%
  • Conducted sensitive background investigations involving gathering and reviewing criminal, medical, and educational documents to initially screen all applicants to determine eligibility for military employment

Recruiter/Training Coordinator

US Army
07.2015 - 12.2016
  • Served as the Army's ambassador within assigned community; helping to recruit, determine applicant
    enlistment eligibility, counsel applicants on enlistment programs and options, and prepare enlistment
    applications
  • Assisted with preparing Future Soldiers for initial entry training; developed and implemented complex physical and educational training programs for over 80 future soldiers
  • Conducted executive level briefings within the community to create awareness of Army programs throughout an area covering 279 square miles and a population of 161,125
  • Maintained a network of internal and external influencers including parents, educators, and the community
  • Coordinated with company management to understand current and future workforce needs, goals, and mission requirements
  • Ensured all recruiting activities were consistent with company policies and standards
  • Established assessment methods to test candidates on job-related skills (computer skills test, roleplaying activities) and collaborated with hiring managers, and provided training resulting in achieving a 100% retention rate for applicants
  • Partnered with other Human Resource functions to attract and hire talent that will help to sustain and
    contribute to the company culture

Infantry Squad Leader-Combat Logistics

US Army
07.2013 - 07.2015
  • Supervised and led squad of 12 soldiers, setting high standard of efficiency, loyalty and integrity among the team
  • Executed reasoned and efficient decision-making to foster troop discipline and unity in both combat and non-combat environments
  • Responded to any assigned emergencies with speed, efficiency, and knowledgeable assistance; while ensuring the safety of assigned personnel
  • Identified issues between soldiers and successfully resolved problems through active listening and interpersonal communication.
  • Maintained property and equipment inventory for all squad assigned weaponry and equipment
  • Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively
  • Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions
  • Briefed senior leaders on readiness, equipment status, and enemy locations to enable sound decision making
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors
  • Determined necessity and type of additional resources and change of approach and techniques
  • Was individually responsible for the personal and professional development and training of all assigned personnel

Infantry Team Leader-Combat Logistics Lead

US Army
01.2010 - 07.2013
  • Supervised and trained a combat operations team of five personnel in preparation of a combat deployment in support of Operation Enduring Freedom
  • Responsible for training and developing assigned personnel to be able to effectively react to emergencies with speed, efficiency, and knowledge of operations
  • Led fire team during infantry dismounted battle drills and situational training exercises
  • Trained in use of tear gas, passive ordnance, weaponry, and explosives; then conducted training on all equipment assigned to personnel in the team
  • Patrolled designated coverage areas and evaluated terrain for defensive use as the Senior Fire Team Leader of assigned Infantry Platoon

Education

Bachelor of Science - Management

Charleston Southern University
Charleston, SC

High School Diploma -

Myrtle Beach High School
Myrtle Beach, SC
06.2009

Skills

  • Complex Operations Management
  • Training Development
  • Planning and Coordination
  • Systems Analysis
  • Complex Problem-Solving
  • Workforce Efficiency
  • Leading Leaders
  • Recruiting Management
  • Logistics Management
  • Logistical Data Analyzing
  • Performance Management
  • Policy and Procedure Implementation

Timeline

Operations Manager

Walmmart Distribution
12.2022 - 10.2023

Operations Manager, Customer Experience

ABC Supply
09.2022 - 12.2022

Project Manager

ProGreen Synthetic Turf Solutions
05.2022 - 09.2022

Recruiting Operations Manager

US Army
08.2020 - 05.2022

Recruiting Manager

US Army
12.2016 - 08.2020

Recruiter/Training Coordinator

US Army
07.2015 - 12.2016

Infantry Squad Leader-Combat Logistics

US Army
07.2013 - 07.2015

Infantry Team Leader-Combat Logistics Lead

US Army
01.2010 - 07.2013

Bachelor of Science - Management

Charleston Southern University

High School Diploma -

Myrtle Beach High School

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Justin Alves