Justin Ammerman
Little Elm,TX
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
19
19
years of professional experience
Work History
Owner
The Hammer Man LLC
04.2024 - Current
- Local handyman business offering a variety of construction, demolition and remodel services for both residential and commercial clientele
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Security Advisor
Revamped Security Solutions
08.2018 - 04.2024
- Perform in-home consultation and assessment to provide customers with a complete home security solution
- Install and activate ADT Home Security and Google products and services
- Provide onboarding and customer education on all smart home and security products
- Maintain a company vehicle including all inventory products and tools needed to complete installations
Retail Store Manager
T-Mobile USA
12.2006 - 08.2018
- Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
- Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations
- Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and store operations
- Support the team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success
- Responsible for the overall productivity results in the store
- Drive operational efficiencies to help minimize risk and protect the store's assets
- Deliver financial results based on key performance indicators
- Identify ways to manage and control store expenses
- Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
Automated Logistics Specialist
United States Army
10.2005 - 10.2013
- Performed maintenance management and warehouse functions in order to maintain equipment records
- Management of incoming supplies and equipment, simplify and standardize maintenance data, and raise the quality and accuracy of performance, cost, and parts data through improved maintenance processes
- Also performed record keeping, data collection and analysis tasks
Education
Ministry Leadership -
Dallas Christian College
Dallas, TX05.2012
High School Diploma -
Sachse High School
Sachse, TX05.2006
Skills
- Customer relations
- Business management
- Sales leadership
- Relationship building
- Operations management
Timeline
Owner
The Hammer Man LLC
04.2024 - Current
Security Advisor
Revamped Security Solutions
08.2018 - 04.2024
Retail Store Manager
T-Mobile USA
12.2006 - 08.2018
Automated Logistics Specialist
United States Army
10.2005 - 10.2013
Ministry Leadership -
Dallas Christian College
High School Diploma -
Sachse High School
Similar Profiles
Alex DashnerAlex Dashner
Fence Laborer at Hammer Down Services, LLCFence Laborer at Hammer Down Services, LLC
Jason CollinsJason Collins
Volunteer at Hammer Basketball LLCVolunteer at Hammer Basketball LLC
Freddy Izarra ContrerasFreddy Izarra Contreras
Construction Worker at Alex Hammer LLCConstruction Worker at Alex Hammer LLC