Justin Armstrong
Dallas
Overview
14
14
years of professional experience
Work History
Workday Analyst - Payroll
Mckesson Corporation
Las Colinas
09.2023 - Current
- Led cross-functional requirement gathering and design sessions with McKesson payroll partners ( including Legal, HR, Payroll Operations, and IT) for Workday payroll-focused initiatives and projects.
- Ensured alignment of business needs with Workday system capabilities, driving successful implementation and optimization of payroll processes.
- Conducted comprehensive payroll regression testing, validated results, and resolved discrepancies efficiently.
- Developed strategies to enhance payroll processing efficiency to address operational challenges.
- Supported testing, implementation, and change management to automate special payment processing using Jiffy.ai, replacing manual workflows.
- Actively contributed to the Global Payroll Engagement Committee by translating team feedback into actionable deliverables that enhanced collaboration and engagement across global payroll teams.
- Served as interim Payroll Supervisor during a critical transition period, providing training and support to the incoming Senior Manager and Payroll Team Lead to ensure continuity and team readiness (ensuring successful payroll processing for weekly, biweekly, semi-monthly, monthly payrolls and quarter end).
Payroll Production Supervisor
McKesson Corporation
08.2019 - 09.2023
- Provide support and alignment with ongoing projects and initiatives set by the payroll organization’s roadmap for process improvements and Workday system enhancements.
- Participated with testing major Workday/Payroll HCM enhancements in test environments prior to migration to the payroll Workday production tenant.
- Provide actional feedback to McKesson Payroll Partners (Compensation, Leaves, ADP Workforce Manager) to mitigate issues with a downstream impact to Payroll Production.
- Built EIB integrations from start to finish for large files, payroll deductions, and ad hoc mass payments for Processing through Workday.
- Process and Upload Workday EIB files submitted from Payroll Partners (Compensation, HR, Benefits).
- Coordinates and supervise payroll activities for five direct reports.
- Coordinate successful processing of Weekly, Biweekly, Semimonthly and Monthly Payrolls and secondary pay files.
- Special Projects as assigned (Year-end activities, quarter end closing, W2 Corrections, Payroll Adjustments, and Team Metrics).
- Manage the timely resolution of payroll issues including handling employee escalations received through the HR Support Shared Service Center.
- Provide high level customer service by ensuring employee questions and issues are fully addressed and each assigned payroll case is fully resolved in Salesforce within the assigned SLA.
- Perform and document Root Cause Analysis in Salesforce Case Management.
- Gather and consolidate information that impacts measurable goals and targets for the Payroll Team.
Payroll Support Team Lead
McKesson Corporation
04.2018 - 07.2019
- Key member of the Data Conversion Project during Workday Implementation (PeopleSoft to Workday HCM – 5/1/2018 to 1/1/2019).
- Participated in Parallel Payroll Processing and Testing during PeopleSoft to Workday Implementation. -Validate and compared Payroll outputs and variances.
- Investigate and triage Payroll inquiries received through the HR Support Center before escalating or routing to another department.
- Established SOPs (Standard Operating Procedures) and SLAs for Payroll Case Resolution with the Payroll Support Center.
- Provide guidance and assistance with all areas of payroll: including but not limited to, training, compliance, instruction, policy, and procedures.
- Resolved Complex Payroll issues that have escalated to Leadership.
Payroll Coordinator III
McKesson Corporation
09.2015 - 04.2018
- Serve as part of payroll support for 40,000 US exempt and non-exempt employees.
- Third level support for escalated complex payroll and tax matters.
- Review, analyze and validate payroll reports prior (and post) processing of biweekly and semimonthly US Payroll.
- Audit and process off cycle payments.
- Working knowledge of Kronos time keeping - Edit Time Punches and provide support for Kronos escalations and technical issues.
- Manage ADP Banking and ACH Money Movement.
- Validate integration of 3rd Party Payroll Services and file arrival. (Graebel Relocation Services, Matrix Short Term Disability Administration, Aon Hewitt, Fidelity).
Payroll Specialist
Automatic Data Processing (ADP)
10.2012 - 09.2015
- Payroll and Tax Subject Matter Expert (SME) to regional clients - Midwest Regional Support.
- Resolved client concerns and complex payroll escalations using pre-defined solutions.
- Adhere and correct time sensitive payroll errors.
- Responsible for delivering typical client payroll functions such as: (Setting up employee garnishment orders, producing off cycle payments, banking reconciliation, quarterly adjustments, setting up earnings and deductions using tax tables, processing both nonexempt and exempt payroll).
- Working knowledge of multi state payroll requirements and tax jurisdictions.
Indirect Tax Associate, WOTC
Ernst & Young LLP
07.2011 - 09.2012
- Effectively review and process client related data to determine eligibility for federal and state tax incentive programs.
- Resolve inquiries related to the incentive programs and effectively communicate solutions to clients in accordance with established WOTC processing policy and procedures.
- Performed queries in multiple databases e.g: ScoutWorks, Cisco, Lotus Notes, EZ/RC HUD locator, Microsoft Excel, Microsoft Word, and Microsoft InfoPath.
- Provided technical support and assisted in troubleshooting user problems related to WOTC online questionnaires.
- Worked with time sensitive documents and stressed a strong sense of urgency to clients of deadlines imposed by U.S. Department of Labor.
Education
Bachelor of Arts - Political Science
University of North Texas
Skills
- ADP Workforce Central
- Workday
- PeopleSoft
- ADP Smart Compliance
- Service Now
- Salesforce
- Excel
- Word
- Windows 10
- Outlook
- One Note
- Kronos WFC
Accomplishments
- Current Global Payroll Engagement Committee Member
- Controllership Council Rotational Program
- Workday Rising 2023-2025
Timeline
Workday Analyst - Payroll
Mckesson Corporation
09.2023 - Current
Payroll Production Supervisor
McKesson Corporation
08.2019 - 09.2023
Payroll Support Team Lead
McKesson Corporation
04.2018 - 07.2019
Payroll Coordinator III
McKesson Corporation
09.2015 - 04.2018
Payroll Specialist
Automatic Data Processing (ADP)
10.2012 - 09.2015
Indirect Tax Associate, WOTC
Ernst & Young LLP
07.2011 - 09.2012
Bachelor of Arts - Political Science
University of North Texas