Melissa Elliott
Fort Lauderdale,FL
Overview
25
25
years of professional experience
Work History
Teacher
Broward County School Board
Sunrise, FL
08.2010 - 06.2024
- Used videos, lectures and moderated discussions to engage students during class.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Remained calm and patient in student interactions to support individual growth and development.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Led students through safety procedures for active shooter and fire drills.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Maintained a safe and orderly learning environment for all students.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Customer Service Representative
Kelly Solutions/ AT&t
Plantation, Florida
02.2009 - 10.2009
- Provided accurate information about products and services to customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
Teacher
Broward County School Board
Fort Lauderdale, Florida
02.1999 - 08.2008
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Led students through safety procedures for active shooter and fire drills.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Developed and implemented lesson plans based on curriculum objectives.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Maintained a safe and orderly learning environment for all students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
Master of Science - Education
Barry University
Miami, FL05-2015
Bachelor of Science - Social Psychology
Florida Atlantic University
Boca Raton, FL05-1999
High School Diploma -
Piper Hig School
Sunrise, FL06-1993
Skills
- Alternative dispute resolution training
- Student rapport
- Standardized testing techniques
- Collaborative learning
- Creative lesson planning
- Student engagement
- Cooperative learning experience
- Behavior management
- Social-emotional learning training
- ESOL certified
- IEP planning
- Differentiated instruction
- Classroom management
- [State] teaching credential
- Data analysis
- Flexible and adaptive
- Conflict resolution
- Curriculum development
Accomplishments
Teacher of the Year 2010
Teacher of the Year 2020
Timeline
Teacher
Broward County School Board
08.2010 - 06.2024
Customer Service Representative
Kelly Solutions/ AT&t
02.2009 - 10.2009
Teacher
Broward County School Board
02.1999 - 08.2008
Master of Science - Education
Barry University
Bachelor of Science - Social Psychology
Florida Atlantic University
High School Diploma -
Piper Hig School
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