Justin Ballentino
Citronelle,AL
Summary
Dynamic technician with extensive experience at Dempster Tires, excelling in HVAC system installations and customer service. Proven ability to enhance team efficiency through effective training and task delegation. Skilled in troubleshooting and maintaining equipment, achieving high customer satisfaction and reducing installation errors through meticulous attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technician
Dempster Tires
Mobile, AL
04.2019 - 06.2020
- Oversaw installation projects, ensuring adherence to safety protocols and quality standards.
- Trained and mentored junior installers, enhancing team skill sets and efficiency.
- Utilized specialized tools for HVAC system installations, ensuring optimal performance and reliability.
- Provided exceptional customer service during installations, addressing client inquiries and concerns effectively.
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Lead Installer
Air Specialty
Semmes, AL
01.2025 - Current
- Oversaw installation projects, ensuring adherence to safety protocols and quality standards.
- Trained and mentored junior installers, enhancing team skill sets and efficiency.
- Utilized specialized tools for HVAC system installations, ensuring optimal performance and reliability.
- Provided exceptional customer service during installations, addressing client inquiries and concerns effectively.
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Lead Installer
Hansen Heating and Air
Mobile, AL
05.2022 - 09.2024
- Collaborated with project managers to streamline installation processes and improve timelines.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Streamlined installation processes for increased productivity and faster project completion.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Operated tools, equipment, and machinery according to safety standards.
Carpenter
Triple B Construction
Citronelle, AL
07.2020 - 03.2022
- Constructed framing and structural components using various materials including wood and metal.
- Operated hand and power tools to execute precise cuts and assembly tasks efficiently.
- Collaborated with team members to maintain safe work environments and adhere to OSHA regulations.
- Assisted in training new carpenters on best practices for tool usage and safety protocols.
- Implemented process improvements that enhanced productivity and reduced material waste on job sites.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
Education
High School Diploma -
Citronelle High
Citronelle, AL05-2015
Skills
- Power tools operation
- Mechanical aptitude
- Task delegation
- System installations
- Maintenance and repair
- Hand tools operation
- Attention to detail
- Customer service
- Worksite safety and maintenance
- Customer relations
- Equipment operation
- Troubleshooting and testing
Certification
Universal epa card
Timeline
Lead Installer
Air Specialty
01.2025 - Current
Lead Installer
Hansen Heating and Air
05.2022 - 09.2024
Carpenter
Triple B Construction
07.2020 - 03.2022
Technician
Dempster Tires
04.2019 - 06.2020
High School Diploma -
Citronelle High