Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Justin Balzer

Galloway,NJ

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Operational and Visual Management

Tillys
Mays Landing, NJ
03.2024 - 02.2025
  • Coached, mentored, and trained team members to improve their job performance.
  • Recruited and supervised new employees while managing shift and store operations
  • Created monthly reports for senior management summarizing operational performance metrics.

Sales Representative

H&M
Mays Landing, NJ
05.2023 - 01.2024
  • Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Customer Service Representative

ShopRite
Medford, NJ
07.2020 - 08.2021
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.

Education

Bachelor of Arts - Psychology

Stockton University
Absecon, NJ
12-2025

Skills

  • Employee training
  • Customer service
  • Team building
  • Data analysis
  • Interpersonal communication
  • Problem solving

Affiliations

  • Community Service and Volunteer work at Love Blue and South Jersey Field of Dreams
  • 3.5 GPA Deans List for 6 Semesters
  • Phi Delta Theta Member

Timeline

Operational and Visual Management

Tillys
03.2024 - 02.2025

Sales Representative

H&M
05.2023 - 01.2024

Customer Service Representative

ShopRite
07.2020 - 08.2021

Bachelor of Arts - Psychology

Stockton University

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