Justin Bangle
Apollo Beach,FL
Summary
Experienced and dynamic Account Manager with a proven track record in building strong partnerships, retaining key accounts, and driving profit channels. Skilled at expanding professional networks, influencing decision-makers, and implementing successful strategies. Recognized for collaborative and strategic leadership, with a solid background in customer relationship management. Holds Veteran 10-point preference and Schedule A special hiring authorities.
Overview
9
9
years of professional experience
Work History
Account Manager
White Water Marine Hardware
08.2024 - Current
- Kept detailed records of daily activities through online customer database.
- Contributed to event marketing, sales and brand promotion.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Consulted with businesses to supply accurate product and service information.
- Created new position within the company through data research increasing the organization's revenue.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Oversaw the implementation of financial merchant software ensuring no interruptions in operations and funds received from customers.
- Assisted in the installing of logistical software for company's warehouse and increasing efficiency amongst team members.
Founder and Owner
B&B Merchandise, LLC.
10.2023 - Current
- Coordinated new marketing and ad campaigns amongst team members, increasing the company's revenue by 20%
- Develops relationships with the organization's suppliers while tracking the status of active purchase orders and needed inventory using forecasting software
- Analyzes inventory accountability techniques, elevating accurate inventory levels through the identification of inconsistencies
- Establish new accounts for suppliers, inventory management software, payroll, and systems and processes ensuring 100% compliance
- Organize weekly manager meetings to establish new goals for the company and gather the status of tasks assigned to employees
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created organization's mission and vision statements for use by employees.
Operations Manager
Welch Products, LLC.
11.2021 - 09.2023
- Cultivated new marketing and ad campaigns amongst team members, increasing the company's previous year's sales
- Oversaw logistics for shipping to receiving, ensuring all inbound and outbound shipments had appropriate documentation to include international shipments
- Supervised warehouse employees and virtual assistants while creating and implementing new Standard Operating Procedures (SOP), increasing workplace efficiency by 33%
- Maintained the company's financial records as the bookkeeper, providing accurate information to the CEO, keeping the organization's purchasing abilities of retail inventory
- Managed, Human Resource Material for workplace personnel, guided any disciplinary reports to executive management
- Assigned and tracked tasks, ensuring 100% completion using management software and weekly meetings with leadership
- Conducted bi-weekly payroll for all employees and identified and corrected any discrepancies providing on-time payments
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
E-Commerce Representative
White Water Marine Hardware
04.2021 - 11.2021
- Provides oversight operations identifying discrepancies in outgoing orders utilizing spreadsheets and processing software
- Manages accountability of warehouse inventory and coordinates with personnel to ensure customer's needs are met
- Implements new systems and processes for increased efficiency and productivity of daily operation procedures
- Coordinates with higher management ensuring company goals are met within timelines through data collection
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Business Development Specialists
National Exemption Service
04.2020 - 04.2021
- Compiled data research and analysis on 8,000 files within Salesforce determining new opportunities for profit growth
- Advises business partners through sales forecasting with the use of sales statistics
- Managed client information database and produced systematic platforms for the sales team to identify new opportunities
- Developed company database of new subcontractors on future projects through the use of strategic research and data examination streamlining vendor relations
- Established portfolios for 125 business clients within Salesforce accumulated through external data and research collection, elevating the company's sales opportunities
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
Dispatcher
USPack
10.2019 - 02.2020
- Processed 40+ pharmaceutical orders daily while retrieving necessary documentation, permits, and certifications needed for the transportation of medications and organs, providing 100% compliance with HIPAA and OSHA
- Anatomized 150 logs and supervised real-time events isolating critical issues of missed deliveries of sensitive items for medical personnel and patients with zero incident
- Methodically coordinated with management and personnel to produce the most cost-effective approach with the combining of 20 daily shipments with the use of mapping software and analyzing routes
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Process Improvement Officer
United States Air Force
04.2016 - 04.2018
- Developed new procedures and policies in the processing of 600+ personnel for overseas travels, eliminating any future errors streamlining future operations, and becoming the company standard through executive management's recognition and approval
- Coordinated group meetings with executive management and other agencies to create and prepare inspections on four work sections utilizing Air Force policies and guidelines establishing 100% compliance on 12 government-level programs
- Supervised 65 headquarters programs setting suspense dates for program managers and provided recommended changes to executive management, enhancing program efficiency and inspection readiness
- Spearheaded the planning of 4 headquarters level program inspections as Inspection Team Leader for higher management, guiding base-wide exercises creating official documents and after-action reports to top-level management meeting their inspection priority
- Coordinated operations with other emergency service groups.
- Observed packing operations to verify conformance to specifications.
Professional Military Education Instructor
United States Air Force
08.2015 - 04.2016
- Taught 362 hours of collegiate-level courses developing 45 future leaders across seven organizations providing the necessary skills and information for effective management, supervision, and performance growth
- Elevated student performance utilizing graded assignments, counseling, and recommendations increasing student pass rate by 27% within the course
- Formulated administrative files and records pertinent to course material providing statistical reports and documents on student performance for historical review
- Created materials and exercises to illustrate application of course concepts.
- Assessed students' progress and provided feedback to enhance learning.
Education
MBA - Project Management
Park University
Parkville, MO12-2025
B.B.A - Management, Human Resources
Park University
Parkville, MO05.2021
AS - Criminal Justice
Community College of The Air Force
Montgomery, AL08.2014
Skills
- Preparing contracts
- Needs analysis
- Lead prospecting
- Market forecasting
- Converting leads
- Account development
- Prioritizing workflows
- CRM systems
- Operations
Accomplishments
Leadership Award
Supervisor of The Quarter
Supervisor of The Month
Honor Society Member - Advanced Leadership and Management Development Course
Additional Information
Honor Society Member - Advanced Leadership and Management Development Course, US Air Force - Supervisor of The Quarter, US Air Force - Supervisor of The Month, US Air Force - Leadership Award
Timeline
Account Manager
White Water Marine Hardware
08.2024 - Current
Founder and Owner
B&B Merchandise, LLC.
10.2023 - Current
Operations Manager
Welch Products, LLC.
11.2021 - 09.2023
E-Commerce Representative
White Water Marine Hardware
04.2021 - 11.2021
Business Development Specialists
National Exemption Service
04.2020 - 04.2021
Dispatcher
USPack
10.2019 - 02.2020
Process Improvement Officer
United States Air Force
04.2016 - 04.2018
Professional Military Education Instructor
United States Air Force
08.2015 - 04.2016
MBA - Project Management
Park University
B.B.A - Management, Human Resources
Park University
AS - Criminal Justice
Community College of The Air Force
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