Justin Barnes
Petoskey
Summary
Offering solid foundation in project management and operational strategy, well-suited to thrive in dynamic environments and eager to learn and grow. Brings strong understanding of organizational processes and delivers effective problem-solving and team collaboration skills. Ready to use and develop leadership and analytical skills in the Director of Food and Beverage role.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Operations
Great Turtle Brewery and Distillery
01.2021 - Current
- Oversaw daily operations across multiple locations, ensuring seamless coordination and efficient execution of tasks.
- Drove revenue growth from $2.33 million to over $6 million in a four-year period.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Achieved team goals through formalized training plans, coaching, and performance management.
Business Solutions Specialist
Gordon Food Service
03.2012 - 12.2020
- Work with our key customers in Northern and Central Michigan on all aspects of their operation including profitability, leadership development, cost controls and operational efficiencies
- Build relationships that help drive loyalty and value to increase sales for Gordon Food Service
- Coaching and development of our Sales and Marketing staff to help build industry knowledge and progressive sales techniques
- Manage roughly $200 million in relationships throughout Northern and Central Michigan
- Facilitated training programs for employees, fostering professional growth, skill development, and increased retention rates.
Owner
Mad Batter Bake Shoppe
02.2011 - 06.2012
- Company Overview: A retail bakery that specializes in custom design occasion cakes, gourmet cupcakes, award winning sugar cookies and other fine confections
Owner
Barnes Restaurant Consulting
08.2006 - 03.2012
- Company Overview: Consultation for start-up and existing operations looking to increase profitability and customer satisfaction while developing strong groups of leaders to sustain forward progress
Regional Manager
Max and Erma’s Restaurants
03.2004 - 02.2011
- Direct oversight of up to16 restaurants in Michigan, Illinois, and Ohio
- Franchise operator liaison
- Reported directly to the president of the company
- Responsible for over1200 managers and associates
- Increased profitability over3.3 million dollars annually
- Developed and implemented manager and store certification program
- Head of Culinary development team, created specials and training materials for new menu items
- Certified T.I.P.S
- And ServSafe trainer
- Responsible for all recruiting and training of new managers
Food and Beverage Director
Railside Golf Club
09.2001 - 03.2004
- Responsible for all food and beverage service for dining room, banquets, special events and poolside grill
- Organizing both member and public events for up to600 people
- Dinner menu was written daily during the summer months
Assistant Manager
Tap’s Sports Bar
08.1997 - 09.2001
Education
Bachelors of Science - Psychology
Aquinas College
Grand Rapids, MIAssociates - Culinary Arts, Hospitality Management
Grand Rapids Community College
Grand Rapids, MIAssociate of Arts - Hospitality Management
Grand Rapids Community College
Grand Rapids, MISkills
- Recruiting of staff including H2b Visas, J1 programs and domestic
- KPI tracking
- Performance analysis
- Human resources
- Budget development
- Highest GSAT rating in Max and Erma’s in all stores three years in a row
- Created and implemented system wide manager certification program
- Operational efficiency
- Strategic planning
- Process improvement
- Leadership training
- Workforce planning
Accomplishments
- Restaurant management development:
- Hired and developed a team of mangers that were able to take16 stores from an annual loss to a combined3.3 million dollars in annual profit in just over4 years
- Increased GSAT scores from under80% to over96% in three years
- Reduced overhead and energy consumption by18% annually by restructuring operating procedures and prep lists
- Created and implemented a store and manager training certification program for MIT training
Certification
Servsafe Certified Instructor and Proctor
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Director of Operations
Great Turtle Brewery and Distillery
01.2021 - Current
Business Solutions Specialist
Gordon Food Service
03.2012 - 12.2020
Owner
Mad Batter Bake Shoppe
02.2011 - 06.2012
Owner
Barnes Restaurant Consulting
08.2006 - 03.2012
Regional Manager
Max and Erma’s Restaurants
03.2004 - 02.2011
Food and Beverage Director
Railside Golf Club
09.2001 - 03.2004
Assistant Manager
Tap’s Sports Bar
08.1997 - 09.2001
Servsafe Certified Instructor and Proctor
Bachelors of Science - Psychology
Aquinas College
Associates - Culinary Arts, Hospitality Management
Grand Rapids Community College
Associate of Arts - Hospitality Management
Grand Rapids Community College
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