Justin Barrett
Kissimmee,FL
Summary
Adaptable On-Call Banquet Server known for maintaining high productivity levels and efficiency in fast-paced environments. Possess specialized skills in customer service, time management, and event setup/takedown. Excel in communication, teamwork, and adaptability, ensuring smooth operation and guest satisfaction at every event.
Overview
2
2
years of professional experience
Work History
On-Call Banquet Server
Rosen Shingle Creek
Orlando, FL
11.2023 - Current
- Greet guests upon arrival and provide seating arrangements as requested.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Replenished buffet lines with fresh foods as needed.
- Provided refills on drinks as requested by customers.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Set up stations for serving meals according to established guidelines.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Demonstrated knowledge of menu items, ingredients, and preparation methods.
- Carried trays of food items from kitchen to dining areas.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Replenished beverages throughout meal service as needed.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Banquet Server Assistant
Caribe Royale All-suite Hotel & Convention Center
Orlandoo, Florida
01.2023 - Current
- Organize and stock service areas with appropriate supplies.
- Perform general housekeeping duties such as sweeping floors in preparation for events or cleaning spills immediately after they occur.
- Provide excellent customer service to guests throughout the event.
- Deliver food orders to guests in a timely manner while maintaining high standards of quality control.
- Assist with loading and unloading of catering supplies from delivery trucks or vans.
- Monitor buffet table during meal services to ensure adequate supply of food items.
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware between events.
- Inspect serving trays prior to leaving the kitchen for accuracy and completeness.
- Respond quickly and efficiently to guest inquiries or complaints in a courteous manner.
- Break down banquet room after an event has concluded, returning furniture and decorations back to storage areas.
- Communicate effectively with kitchen staff regarding any special requests from customers or changes in order quantity.
- Manage inventory of banquet supplies such as linens, china, flatware, and glassware, ensuring proper ordering levels are maintained.
- Replenish beverages as needed during events.
- Effectively multitasked within fast-paced environment.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Stocked service stations with ice, napkins and straws.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Carried trays of food items from kitchen to dining areas.
- Set up stations for serving meals according to established guidelines.
- Cleared away used plates and utensils following end of meal service.
Restaurant Server
Celebration hotel / Lakeside Bar and Grill
Celebration, Florida
02.2022 - 02.2023
- Perform any duties as requested by management to aid in better operation of the hotel and service to the guests
- Provide personalized, friendly service to each and every guest
- Serve Alcoholic/non-Alcoholic beverages in conjunction with local licensing/liquor regulations
- Has extensive knowledge of menu, specials, and all products
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Return to each table periodically to ascertain whether additional items are desired
- Receive payment from guests and follows established procedures for accounting for payments
- Deliver food and beverage orders to hotel guests rooms
- Managed multiple tasks simultaneously while providing excellent customer service.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Accurately tallied checks at the end of each shift.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Communicated effectively with kitchen staff regarding order status updates.
Skills
- Stress Tolerance
- Clear Communication
- Customer Service
- Food allergy awareness
- Effective in Setup and Breakdown
- Reliable transportation
- Safe Food Handling
Timeline
On-Call Banquet Server
Rosen Shingle Creek
11.2023 - Current
Banquet Server Assistant
Caribe Royale All-suite Hotel & Convention Center
01.2023 - Current
Restaurant Server
Celebration hotel / Lakeside Bar and Grill
02.2022 - 02.2023