
Dynamic and results-oriented professional with extensive experience in both law enforcement training and the tile installation industry, notably with Salinas Police Department and Custom Tile Creations. Excelled in project management, customer service, and community engagement, significantly enhancing client satisfaction and operational efficiency. Earned my contractor license at 23 and earned my Certified Tile Installer certificate March of 2024. Skilled in evidence handling and problem-solving, demonstrating a commitment to public safety and superior service delivery.
Oversaw a portfolio of more than 1200 accounts.
Guide customers through the design and order process for tile projects.
Secured client recruitment by hosting targeted events.
Promoted and secured business for tile installations.
Elevated monthly revenue goals on a regular basis.
Utilized platforms such as Salesforce, Cirrus, Guru, and Calendly.
California C-54 tile&mosaic contractor license. LIC.#867958
Certified Tile Installer #1932 through the Ceramic Tile and Education Foundation.