Operational continuity and crisis management leader with 27+ years’ experience in operational resilience, risk mitigation, and enterprise continuity planning. Proven success in conducting Operational Impact Analyses (OIAs), establishing recovery time and recovery point objectives (RTO/RPOs), and leading global crisis response teams. Adept at aligning continuity strategies with business objectives, maintaining compliance with regulatory standards, and delivering measurable results under pressure. Skilled at building and mentoring high-performing teams, driving cross-functional collaboration, and reporting continuity metrics to senior leadership.