Justin Bethea
Apex,USA
Summary
Professiona driver equipped for delivering furniture with precision and care. Strong ability to navigate and manage routes efficiently, ensuring timely deliveries and customer satisfaction. Always eager to learn new skills. Known for collaborating well with teams, adjusting to shifting priorities, and maintaining high standards of service. Skills include safe driving, heavy lifting, customer interaction, and problem-solving.
Overview
6
6
years of professional experience
Work History
Furniture Delivery Driver / Installer
Woodys Furniture
09.2022 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
- Assisted with assembly and installation of furniture at customer locations when required.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Trained new drivers in company policies, procedures, and best practices for efficient furniture deliveries.
Car Detailer
Apex Imports
07.2021 - 05.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Detail Technician
BDS Dealer Pros
06.2021 - 09.2021
- Collaborated with team members for seamless service delivery, ensuring optimal workflow and productivity.
- Established trust with clients by addressing concerns promptly and professionally, resolving issues efficiently when necessary.
- Enhanced vehicle appearance by performing thorough detailing and cleaning tasks.
- Implemented time-saving strategies that allowed for increased productivity without compromising quality.
Amazon Fulfillment Associate
Amazon.com
09.2020 - 04.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Car Washer/Detailer
The car wash lodge
11.2019 - 08.2020
- Greeted customers and assessed needs to recommend suitable car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Fast Food Worker
Bojangles' Restaurants, Inc
07.2018 - 12.2018
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders.
Education
High school or equivalent -
Green Hope High School
Cary, NCSkills
- Positive attitude
- Punctual and reliable
- Heavy lifting
- Warehouse operations
- Load securing
- Equipment handling
- Customer service
- Efficient work methods
- Pressure washing
- Expert detailing
Timeline
Furniture Delivery Driver / Installer
Woodys Furniture
09.2022 - Current
Car Detailer
Apex Imports
07.2021 - 05.2022
Detail Technician
BDS Dealer Pros
06.2021 - 09.2021
Amazon Fulfillment Associate
Amazon.com
09.2020 - 04.2021
Car Washer/Detailer
The car wash lodge
11.2019 - 08.2020
Fast Food Worker
Bojangles' Restaurants, Inc
07.2018 - 12.2018
High school or equivalent -
Green Hope High School