Justin Binsack
Boston,MA
Summary
Seasoned professional with a proven track record at Artic Glacier Premium Ice, adept in refrigerated trailers operation and exceptional problem-solving skills. Excelled in route management and customer satisfaction, enhancing operational efficiency and safety protocols. Known for a positive and professional demeanor, significantly contributing to team success and customer service excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Truck Driver
Artic Glacier Premium Ice
Boston, MA
06.2022 - Current
- Loaded, balanced and secured product to safely transport goods.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Read and interpreted maps to determine vehicle routes.
- Delivered customer orders to homes and places of business within established time frames.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
Foreman
Brookline Public Works
Brookline, MA
08.2023 - 06.2024
- Developed and implemented safety protocols for the team.
- Helping the people in Brookline stay clean and safe on the roads.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Communicating with other departments to plan a safe operation.
- Provided guidance, direction, and technical assistance to crew members.
Truck Driver Foreman
Oscar's Moving
Newton, MA
03.2018 - 10.2021
- Used pallet jack and forklift to load and unload clientele personal assets.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Processed shipment documents neatly and efficiently for each load.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Cashier
Dollar Tree
Brighton, MA
09.2017 - 03.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted cashiers with resolving customer complaints and inquiries.
- Developed strong working relationships with team members to foster collaboration.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
Education
CDL Certificate - Trucks
NETTTS
Haverhill, MA07.2022
High School Diploma -
Another Course To College
Brighton, MA06.2016
Skills
- Clean MVR
- Refrigerated Trailers Operation
- Route Management
- Cargo Handling
- Problem Solving
- Attention to Detail
- Complaint resolution
- Training development aptitude
- Sales expertise
- Positive and professional
Accomplishments
- Maintained consistent and on-time delivery record with 95% of all orders arriving on-time or ahead of schedule.
Certification
- Commercial Driver's License 540 Hour Program, New England Tractor Trailer Training of Mass,Inc - 2022
Timeline
Foreman
Brookline Public Works
08.2023 - 06.2024
Truck Driver
Artic Glacier Premium Ice
06.2022 - Current
Truck Driver Foreman
Oscar's Moving
03.2018 - 10.2021
Cashier
Dollar Tree
09.2017 - 03.2018
- Commercial Driver's License 540 Hour Program, New England Tractor Trailer Training of Mass,Inc - 2022
CDL Certificate - Trucks
NETTTS
High School Diploma -
Another Course To College
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