Justin Blanco
Lake George
Overview
3
3
years of professional experience
Work History
IT Support Technician
Behavioral Health Services North
07.2024 - Current
- Assisted with IT infrastructure setup and maintenance, troubleshooting hardware and software issues.
- Provided technical support to staff, ensuring smooth operations.
- Collaborated with team members to implement new IT policies and security protocols.
- Monitored and resolved network connectivity issues, ensuring minimal downtime.
- Managed installation, configuration, and maintenance of office hardware, including printers, workstations, and network devices.
Teacher's Assistant
SUNY Plattsburgh
01.2024 - 05.2024
- Supported classroom activities, tutoring, and reviewing students' work.
- Provided instructional support to students unable to attend regular classes.
- Assisted in grading assignments and tests, offering constructive feedback.
Server
Jack Barry's Pub
05.2022 - 08.2022
- Delivered high-quality customer service, managing multiple tables during busy shifts.
- Utilized strong problem-solving skills to handle challenging situations and ensure customer satisfaction.
- Worked collaboratively with the team to maintain an efficient workflow.
Education
Bachelor of Science - Information Technology
SUNY College at Plattsburgh
Plattsburgh, NY05.2024
Skills
- Microsoft Office 365
- IT infrastructure proficiency
- Technical Support
- Software Development (Python, Javascript, HTML, CSS)
- LAN Protocols
- Linux
- Remote desktop support
- Problem-solving
- Network troubleshooting
Languages
English (Native)
Spanish (Full Professional Proficiency)
Timeline
IT Support Technician
Behavioral Health Services North
07.2024 - Current
Teacher's Assistant
SUNY Plattsburgh
01.2024 - 05.2024
Server
Jack Barry's Pub
05.2022 - 08.2022
Bachelor of Science - Information Technology
SUNY College at Plattsburgh
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