Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Justin Bleeker

Arlington,SD

Summary

Dynamic and engaging professional with a proven track record at Renegades Saloon, excelling in customer service and friendly relations. Recognized for enhancing customer satisfaction through personalized service and effective teamwork. Highly reliable and skilled in cash register operations, consistently delivering outstanding results in fast-paced environments.

Dynamic individual with hands-on experience in resolution and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Bartender

Renegades Saloon
08.2019 - Current
  • Prepared and served beverages while ensuring compliance with health and safety standards.
  • Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
  • Engaged with customers to provide personalized service and recommend drink options.
  • Collaborated with team members during busy shifts to improve efficiency and service speed.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Adapted quickly to changing environments, demonstrating flexibility during peak hours or events.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Assistant Store Manager

Dollar General
08.2018 - 08.2019
  • Led daily store operations, ensuring optimal inventory levels and merchandising standards.
  • Mentored and trained staff on customer service techniques and operational procedures.
  • Implemented strategies to enhance customer experience, resulting in increased satisfaction levels.
  • Analyzed sales data to identify trends, informing inventory decisions and promotional strategies.
  • Collaborated with upper management to align store goals with corporate initiatives and objectives.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.

Assistant Manager

Natural Alternatives for Health
05.2011 - 05.2018
  • Developed and implemented organic gardening practices to enhance crop yield and sustainability.
  • Supervised daily operations, ensuring compliance with safety and environmental regulations.
  • Trained and mentored staff on horticultural techniques and equipment usage for optimal performance.
  • Coordinated planting schedules and resource allocations to maximize efficiency in garden management.
  • Analyzed soil health and implemented amendments to improve plant growth and productivity.
  • Streamlined garden maintenance tasks through effective delegation of responsibilities among team members.
  • Developed educational programs for visitors, fostering appreciation for horticulture and the environment.
  • Monitored garden visitor feedback, making necessary adjustments to address concerns while maintaining an enjoyable experience for guests.
  • Optimized planting schedules to ensure timely completion of projects while minimizing disruptions to daily operations in the gardens.
  • Improved soil quality by implementing organic composting methods and utilizing appropriate amendments.
  • Trained new employees on company policies, specific job duties, and general horticultural knowledge.
  • Managed efficient irrigation systems for optimal water conservation and plant growth.
  • Maintained accurate records of plant inventory, allowing for efficient management of resources and budget planning.
  • Created safe working environments by enforcing strict adherence to safety protocols among staff members.
  • Enhanced garden aesthetics by designing and implementing visually appealing landscape layouts.
  • Participated in industry conferences and workshops, staying abreast of the latest trends and advancements in the field of horticulture.
  • Implemented sustainable gardening practices, reducing environmental impact and improving overall garden health.
  • Conducted regular inspections of garden spaces, identifying areas in need of improvement or repairs.
  • Mentored junior staff members on best practices in horticulture, cultivating a strong team dynamic focused on continuous improvement.
  • Increased plant health and longevity through proper pruning, fertilization, and pest control measures.
  • Performed repairs and preventive maintenance on equipment and property.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Inspected and repaired equipment for livestock and crop management.
  • Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
  • Placed supply orders, restocked supplies and merchandised products for purchase by customers.
  • Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.
  • Budgeted equipment purchases and regular repairs.
  • Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
  • Maintained ranch records and documentation.
  • Researched pests and diseases common to individual types of stock and developed mitigation plans.
  • Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
  • Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
  • Oversaw cultivation and harvesting of over thousands of pounds in Medical and Recreational Cannabis crops each year.
  • Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.
  • Optimized growth and development at every stage and moved finished plants to sales displays for customer viewing.

Education

High School Diploma -

Fort Collins High
Fort Collins, CO
03-2006

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Service-oriented mindset
  • Alcohol awareness
  • Team training and development
  • Beverage preparation
  • Drink preparation techniques
  • Performance improvement
  • Staff management
  • Health codes compliance
  • Changing beer kegs
  • Creative mixology
  • Dining room management
  • Identification verification
  • Liquor restocking
  • Anticipating guest needs
  • Able to stand several hours
  • Engaging customers
  • Good conversationalist
  • Issue resolution
  • Calm and composed
  • Collaboration and teamwork
  • Teamwork and professionalism
  • Fast learner
  • Honest and dependable
  • Courteous

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Bartender

Renegades Saloon
08.2019 - Current

Assistant Store Manager

Dollar General
08.2018 - 08.2019

Assistant Manager

Natural Alternatives for Health
05.2011 - 05.2018

High School Diploma -

Fort Collins High

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Justin Bleeker