Justin Bleim
Flint,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Store Manager
White Water Express
05.2024 - Current
- Analyzed sales data for strategic planning and resource allocation.
- Motivated staff to achieve store goals for enhanced sales productivity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Operations Manager
Darts Delivery Services
06.2023 - 05.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Dispatcher/Operations Manager
Michigan Prime Logistics
08.2020 - 06.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Monitored vehicle locations to coordinate timely arrivals.
- Tracked and monitored vehicle performance and maintenance.
Education
High School Diploma -
Clarkston High School
Clarkston, MI06-2017
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Team leadership
- Store opening and closing
- Team leadership and coaching
- Outstanding communication skills
- Shift scheduling
- Employee training
- Recruitment and hiring
- Operations management
Accomplishments
- Supervised team of 60+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Exceeded monthly store sales goals 8 months in a row.
Languages
English
Timeline
Store Manager
White Water Express
05.2024 - Current
Operations Manager
Darts Delivery Services
06.2023 - 05.2024
Dispatcher/Operations Manager
Michigan Prime Logistics
08.2020 - 06.2023
High School Diploma -
Clarkston High School
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