Justin Bonner
Rock Hill,SC
Summary
Customer-oriented trusted advisor recognized for communicating well with customers to find furniture and accessories best suited to home and family. Researches materials, shipping costs, distributors and manufacturers to present to clients. Consults with interior designers and home builders to find suitable furniture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Trusted Advisor
Ashley Furniture HomeStore
Kennesaw, Ga
12.2021 - 01.2024
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
Personal Assistant
Studio 61
Woodstock , GA
05.2021 - 12.2021
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Accomplished project deadlines by assisting with task completion whenever required.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Deli Production Associate
Walmart
Kennesaw, GA
03.2020 - 04.2021
- Reduced waste and material costs by optimizing inventory management and implementing a recycling program.
- Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques.
- Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
- Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
Order Fulfillment Supervisor
Walmart
Kennesaw, GA
11.2014 - 03.2020
- Enhanced order accuracy by implementing efficient picking and packing procedures.
- Streamlined warehouse processes for improved productivity and reduced fulfillment times.
- Developed and maintained a strong team of order fulfillment specialists through effective hiring, training, and performance management.
- Reduced inventory discrepancies by conducting regular audits and implementing corrective measures when necessary.
- Increased employee satisfaction by fostering a positive work environment, resulting in higher retention rates among staff members.
Order Fulfillment Associate
Walmart
Kennesaw, GA
11.2013 - 11.2014
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Education
GED -
Chattahoochee Technical College
Marietta, GA02.2011
Skills
- Applied behavior analysis
- Supervising experience
- Conflict management
- Customer service
- English
- Communication skills
- Sales
- Windows
Certification
Driver's License, 02/01/24
Additional Information
Just moved
Timeline
Trusted Advisor
Ashley Furniture HomeStore
12.2021 - 01.2024
Personal Assistant
Studio 61
05.2021 - 12.2021
Deli Production Associate
Walmart
03.2020 - 04.2021
Order Fulfillment Supervisor
Walmart
11.2014 - 03.2020
Order Fulfillment Associate
Walmart
11.2013 - 11.2014
GED -
Chattahoochee Technical College