JUSTIN BOYD
Charlotte,NC
Summary
Dynamic Senior Sales Account Manager with a proven track record of executing high-stakes sales strategies across national markets for Bepoz America, including extensive travel to engage C-level decision-makers at tribal casinos and enterprise hospitality groups. Adept in presenting complex POS and IT infrastructure solutions with clarity and conviction, consistently closing deals that exceed 120% of quarterly revenue targets.
Overview
13
13
years of professional experience
Work History
Senior Sales Account Manager
Bepoz America
Rockhill, SC
02.2025 - Current
- Managed sales operations across Arizona and Washington, specializing in tribal casino F&B point-of-sale systems that integrate player rewards and on-property spend retention
- Conducted monthly on-site meetings with tribal casino executives to identify pain points, pitch tailored POS solutions, and drive decision-maker alignment
- Attended monthly trade shows, tribal expos, and hospitality conferences, generating high-quality leads and enhancing regional brand visibility
- Delivered impactful product demonstrations highlighting Bepoz’s ability to streamline comps, reduce leakage, and consolidate enterprise reporting
- Replaced legacy platforms like Agilysys and Micros, winning contracts by showcasing faster deployment, in-house support, and custom loyalty integration
- Developed custom ROI models that demonstrated up to 50% savings on payment processing fees and improved operational efficiency
- Maintained a 100% post-installation satisfaction rate, overseeing white glove implementations including menu programming, staff training, and system onboarding
- Surpassed 120% of quarterly revenue targets, using a consultative sales process and disciplined CRM pipeline management
Project Manager
Mood Media
Fort Mill, SC
01.2024 - Current
- Led cross-functional teams to deliver projects on time and within budget, aligning project goals with company objectives and ensuring customer satisfaction.
- Provided basic IT support for project management software and resolved technical issues related to project tracking tools.
- Managed project documentation using cloud-based solutions and ensured team access to IT systems.
- Communicated regularly with stakeholders and customers to provide updates and ensure service quality, similar to managing customer expectations in an auto service environment.
Sr. Account Manager
Brilliant POS
Charlotte, NC
01.2019 - 09.2022
- Exceeded sales quotas by 20% annually, a skill transferable to selling automotive services and repair packages.
- Provided basic IT support for CRM and POS systems, resolving client issues with software and hardware setups.
- Conducted over 50 product demonstrations annually, which included training clients on using POS systems and IT tools.
- Collaborated with internal teams to ensure smooth project execution, integrating IT systems for streamlined operations.
Sr. Account Manager
Mood Media
Fort Mill, SC
08.2016 - 06.2019
- Consistently exceeded monthly and quarterly sales targets through effective client relationship management, a skill relevant to upselling auto repair services.
- Conducted product presentations and service demos, including troubleshooting software and hardware issues during live demos.
- Utilized CRM software to track sales progress, manage customer data, and provide IT support for system-related issues.
Account Manager
Red Ventures
Indian Land, SC
05.2012 - 11.2016
- Exceeded sales targets by 15% by understanding client needs and offering tailored solutions, directly translatable to understanding automotive service needs and offering appropriate repairs.
- Provided IT support for CRM and sales systems, ensuring data accuracy and resolving software issues that affected daily operations.
- Conducted presentations and demos, which often involved troubleshooting IT systems during client meetings.
Education
Bachelor of Science - Computer Science
Gardner Webb University
05.2002
Skills
- CRM Software
- Salesforce
- Microsoft Office
- Google Chrome
- Management Skills
- Leadership
- Team Member Motivation
- Time Management
- Business Development
- Territory Expansion
- Digital Marketing
- Brand Visibility
- Revenue Growth
- Sales Strategies
- Lead Generation
- Qualifying Leads
- Revenue Generation
- Overcoming Objections
- Persuasive Negotiations
- Verbal Communication
- Written Communication
- Teamwork
- Collaboration
- Presentation Skills
- Customer Service
- Creativity
- Negotiation
- Critical Thinking
- Business Strategies
- New Business Opportunities
- Developing Partnerships
- Biweekly Payroll Processing
- Advertising Initiatives
- Social Media Promotion
- Inside Sales
- Outside Sales
- Credit Checks
- Collections
Timeline
Senior Sales Account Manager
Bepoz America
02.2025 - Current
Project Manager
Mood Media
01.2024 - Current
Sr. Account Manager
Brilliant POS
01.2019 - 09.2022
Sr. Account Manager
Mood Media
08.2016 - 06.2019
Account Manager
Red Ventures
05.2012 - 11.2016
Bachelor of Science - Computer Science
Gardner Webb University
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