Justin Bradshaw
Albuquerque,NM
Summary
Solid background caring for diverse animals. Devoted to maintaining health, well-being, and safety. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans.
Overview
11
11
years of professional experience
Work History
Intake Specialist
City Of Albuquerque Animal Welfare Department
Albuquerque, NM
08.2023 - Current
- Facilitate admissions of animals into shelter care.
- Provide individualized customer service to meet the needs of each individual circumstance.
- Accurate data entry via Chameleon.
- Maintain documentation and filing for ease of future access.
- Assess each individual animal for necessary behavioral or medical attention.
- Maintain a safe, clean environment for newly admitted animals.
- Deescalate highly emotional scenarios with customers.
- Implanting microchips.
- Assisting customers and responding to various inquiries over the phone.
- Working in conjunction with animal control officers with cases of surrenders in the field and protective custody holds.
- Daily communication with supervisors to ensure the efficiency of the intake department.
Behavior Specialist
Animal Humane of NM
Albuquerque, NM
05.2013 - 08.2023
- Establish the needs of animals exhibiting negative behaviors.
- Determine potential treatment solutions for animals exhibiting behavioral problems.
- Enact treatment solutions in hopes of increasing adoptability of animals exhibiting negative behaviors.
- Handle animals that other staff members or volunteers are not otherwise equipped to handle.
- Assist with decisions regarding the admission of questionable pets.
- Document successes and setbacks using Microsoft Spreadsheet.
- Oversee playgroups and tend to additional enrichment for shelter pets.
- Assist in the decision making regarding behavioral euthanasia and assist in handling during the procedure.
- Communicate with staff members in regards to better handling practices for animals.
- Communicate with staff members in regards to teaching methods for higher levels of safety and success.
- Handle calls and questions from the public regarding behavioral concerns for owned pets and offer solutions and management techniques.
- Counsel potential adopters on an animal’s needs and present management techniques for successful adoptions.
- Communicate Findings with management to make them aware of developing concerns and plans of action.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Set boundaries through disciplinary teaching and treat training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Arts And Sciences - English
Central New Mexico Community College
Albuquerque05.2023
Skills
- Behavior Intervention
- Behavioral Analysis
- Positive Reinforcement
- Decision Making
- Problem-Solving
- Microsoft Office
- Critical Thinking
- Animal Observations
- Verbal and Written Communication
- Customer Service
- Animal Behavior Education
- Attention to Detail
Timeline
Intake Specialist
City Of Albuquerque Animal Welfare Department
08.2023 - Current
Behavior Specialist
Animal Humane of NM
05.2013 - 08.2023
Associate of Arts And Sciences - English
Central New Mexico Community College
Similar Profiles
John jimenezJohn jimenez
Animal Caretaker at City Of Albuquerque Animal Welfare DepartmentAnimal Caretaker at City Of Albuquerque Animal Welfare Department
Jake NewmanJake Newman
Animal Services Officer at City Of Albuquerque Animal Welfare DepartmentAnimal Services Officer at City Of Albuquerque Animal Welfare Department
Johnna MartinezJohnna Martinez
Animal Care Technician Senior at Bernalillo County Animal CareAnimal Care Technician Senior at Bernalillo County Animal Care
Alexander MillsAlexander Mills
Security at Montebello On AcademySecurity at Montebello On Academy
Laryssa MontoyaLaryssa Montoya
Financial Consultant at Nusenda Credit UnionFinancial Consultant at Nusenda Credit Union