Cassandra Ingram
Sandersville,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sitter/Companion
Melvin Jackson
10.2022 - 07.2023
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Maintained entire family's schedule and organized events.
Customer Service
Walmart
09.2021 - 09.2022
- Performed daily checks to determine the staff's temperatures to make sure they are safe to work inside the store.
- Cultivated warm relationships with regular customers.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Collaborated with other departments to ensure accuracy of all measurements.
- Directed customers on methods to obtain refunds, returns and exchanges.
- Managed the motorized carts and insured they were charged
- Identified produce and other items in customer carts matched the customer's receipt.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Forensic Service Technician
Central State Hospital
02.2016 - 06.2020
- Monitored individuals from jail/or prison waiting to become competent to stand trial in court.
- Compiled and maintained records of progress notes, incident report and results of laboratory tests.
- Monitored the on unit and off unit activities such as: visitation, church, shower time, etc.
- Offered hands-on assistance to individuals, assessing needs, and maintaining current knowledge of client preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied client base through proactive management of team client service strategies.
- Monitored security to protect employees, clients and property.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Medical Assistant
Sandersville Community Healthcare
01.2013 - 02.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted in the examination and treatment of patients
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Sales Representative
Avon
10.2009 - 01.2010
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Developed and implemented sales strategies to increase profits.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Collected, arranged, and input information into database system.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for specific product promotions.
Machine Operator
Meltblown Technologies
06.2007 - 11.2008
- Operated machining equipment safely with team of operators.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Regulated machine flow, and speed
- Managed machines by: stopping, resetting, etc when malfunctions occurred, cleared ,machine jams and reported malfunctions to to supervisor
- Maintained and stacked finished packaged products for shipping.
- Replenished materials and supplies as needed to maintain production.
Daycare Teacher and Provider
Little People"s Paridise
02.2004 - 04.2005
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Helped children with homework and school work
- Engaged with children on individual basis to build positive relationships and promote learning.
- Performed housekeeping duties such as laundry, cleaning, dishwashing, and changing linens.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Implemented curriculum to enhance classes with learning-focused activities.
Education
No Degree - Cybersecurity
Oconee Fall Line Technical College
Sandersville, GA2027
Medical Assistant -
American Professional Institute
Milledgeville, GA2013
Phlebotomy Technician in Phlebotomy -
American Professional Instituite
Milledgeville, GA2013
High school diploma -
American Professional Institute
Milledgeville, GA2013
Skills
- Decision-Making
- Excellent Communication
- Planning and Coordination
- Negotiation Tactics
- Critical Thinking
- Data Entry
- Training and Development
- Leadership
- Customer Retention Abilities
- Sales Expertise
- Stocking and Replenishing
- Customer Service
Certification
CPR Certification
Certified Medical Assistant
Timeline
Sitter/Companion
Melvin Jackson
10.2022 - 07.2023
Customer Service
Walmart
09.2021 - 09.2022
Forensic Service Technician
Central State Hospital
02.2016 - 06.2020
Medical Assistant
Sandersville Community Healthcare
01.2013 - 02.2013
Sales Representative
Avon
10.2009 - 01.2010
Machine Operator
Meltblown Technologies
06.2007 - 11.2008
Daycare Teacher and Provider
Little People"s Paridise
02.2004 - 04.2005
No Degree - Cybersecurity
Oconee Fall Line Technical College
Medical Assistant -
American Professional Institute
Phlebotomy Technician in Phlebotomy -
American Professional Instituite
High school diploma -
American Professional Institute