Dependable service supervisor, estimator and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 8 years of experience in residential and commercial plumbing.
Overview
7
7
years of professional experience
Work History
Service Team Supervisor
GPS Plumbing
01.2018 - 08.2023
Responded to requests for maintenance and repairs of plumbing and special piping systems related to building, laboratories and [Type] locations.
Built strong relationships with customers through positive attitude and attentive response.
Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
Trained and assisted up to 10 service members regularly.
Closely supervised team and volunteers to uncover needs and improve quality of services offered.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Held weekly team meetings to inform team members on company news and updates.
Supervised installation, maintenance and repair of plumbing systems and related appurtenances.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Plumbing Service Technician
Countywide Mechanical Systems Inc
05.2017 - 01.2018
Assess, diagnose, and repair plumbing issues ranging from emergency services to remodels and new installs
All work performed with this company is restricted to commercial accounts including hospitals, airports, residential and commercial high-rise buildings, as well as government property and school districts
Duties include: On call, customer service and satisfaction, ability to properly diagnose and repair a large array of plumbing systems.
Plumbing Service Technician
California Comfort Systems
05.2016 - 05.2017
Assess, diagnose, and repair plumbing issues in an extensive variety of commercial accounts
Duties included customer satisfaction as well as being in an on-call rotation every few weeks.
Education
High School Diploma -
Grossmont High Scool
El Cajon, CA
06.2022
Skills
Trenching and Excavation
Plastic tubing solvent cementing
Soft and hard copper solder and brazing
Threading and joining steel pipe via Victaulic fittings
Pipe bursting
Pipe lining
Critical thinking and problem solving
Customer service and relations
Ability to work as part of a team
Backflow Prevention Device Tester Certified
Diagnose and resolve issues in plumbing systems
Drain cleaning
Minor experience in pipefitting
Leak detection
Ability to re pipe systems using copper, brass, steel, pvc, abs, polyethylene, and pex tubing
Experience in water heaters and commercial boilers