Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Brewer

Cohutta,GA

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

10
10
years of professional experience

Work History

Lead Service Technician

Whaley Food Service Repairs
06.2018 - Current
  • Developed strong relationships with clients due to consistent reliability, professionalism, and attention to detail during all interactions.
  • Streamlined workflow with efficient scheduling of service appointments and prioritization of tasks.
  • Contributed to the growth of the service department by identifying opportunities for process improvement and implementing innovative solutions.
  • Maintained detailed records of all service activities, facilitating easy tracking of work history and warranty information for clients.
  • Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
  • Supported continuous improvement efforts through participation in regular performance evaluations and feedback sessions.
  • Reduced equipment downtime, ensuring proper calibration and alignment of components during routine inspections.
  • Improved customer satisfaction by promptly addressing service requests and providing knowledgeable support.

HVAC-R Service Technician

Self-employeed
01.2018 - 06.2018
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Streamlined service processes, effectively managing work orders and scheduling appointments as needed.

Gps Installer/Lot Manager

Buy Here Pay Here, Usa
07.2017 - 01.2018
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Laid out materials and system components to prepare for installation.
  • Calculated materials and time needed for each job.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.

HVAC-R Service Technician

Absolute Mechanical
05.2014 - 07.2017
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Implemented cost-saving solutions for clients by recommending energy-efficient upgrades when appropriate.
  • Streamlined service processes, effectively managing work orders and scheduling appointments as needed.
  • Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
  • Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
  • Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
  • Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
  • Enhanced system performance for clients through regular maintenance and preventive measures.
  • Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
  • Demonstrated strong problem-solving abilities when repairing faulty equipment, resulting in minimal disruption to client operations.

Education

GED -

Bradley Central High School
Cleveland, TN
05.1996

Skills

Rational Certified

Delfield R290 Certified

Alto Shaam Combi level1 Certified

Proficient in Marshall Broilers

Dual sided Tech Hot and Cold

Universal EPA certified

Timeline

Lead Service Technician

Whaley Food Service Repairs
06.2018 - Current

HVAC-R Service Technician

Self-employeed
01.2018 - 06.2018

Gps Installer/Lot Manager

Buy Here Pay Here, Usa
07.2017 - 01.2018

HVAC-R Service Technician

Absolute Mechanical
05.2014 - 07.2017

GED -

Bradley Central High School

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Justin Brewer