Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Justin Briganti

Monroe,CT

Summary

With several years of experience in the hospitality industry, I have developed a strong work ethic and the ability to excel in high-pressure environments. Through my roles as a waiter, cashier, and bar back, I have honed my customer service skills, multitasking abilities, and adaptability—qualities that allow me to thrive in fast-paced, dynamic settings.

As a waiter, I quickly learned the importance of clear communication, active listening, and maintaining a calm demeanor even during busy shifts. I take pride in ensuring that each guest receives an exceptional experience, whether through prompt service, anticipating their needs, or resolving issues with a positive attitude.

My experience as a cashier further strengthened my attention to detail and the ability to handle cash transactions accurately, while maintaining excellent customer interactions in a busy environment. I also developed strong problem-solving skills when managing customer concerns or operational challenges.

Across all of these positions, I have consistently demonstrated my ability to remain focused and perform well under pressure. I take pride in my ability to stay organized, communicate effectively, and maintain a positive attitude, even in the busiest and most challenging moments. Whether managing a full section as a waiter or supporting the bar staff during peak hours, I am committed to providing high-quality service and ensuring a positive experience for every guest.

My diverse experience in the hospitality industry has not only enhanced my customer service and teamwork skills, but it has also instilled in me a strong sense of discipline, reliability, and the ability to adapt to changing environments. I am confident that these qualities will make me a valuable asset to any team and enable me to continue excelling in future roles.

Overview

3
3
years of professional experience

Work History

Chef Assistant

Twins BBQ
Danbury, CT
04.2024 - Current
  • Stocked food items and supplies as needed.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Prepared and cooked food under head chef's direction, following recipes and cooking instructions.
  • Ensured all safety protocols were followed during meal prep.
  • Displayed a positive attitude while working under pressure in a busy environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Restaurant Waiter

Red Rooster Pub
Newtown, CT
03.2024 - 07.2024
  • Served food and beverages to patrons and confirmed complete orders.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.

Restaurant Waiter

Vazzy's Osteria
Monroe, CT
02.2023 - 08.2023
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Assisted guests with making food and beverage selections.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.

Cashier

Stop & Shop
Newtown, CT
12.2021 - 06.2022
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Helped with purchases and signed customers up for rewards program.

Education

Bachelor of Science -

Southern Conneticut State University
New Haven
06-2026

High School Diploma -

Masuk High School
Monroe, CT
06-2022

Skills

  • Relationship building
  • Customer service
  • Problem-solving
  • Self-Directed
  • Organization and time management
  • Flexible and adaptable
  • Collaboration
  • Leadership
  • Communication

Accomplishments

  • Captain Of Masuk Football Team

Languages

Spanish
Limited

Timeline

Chef Assistant

Twins BBQ
04.2024 - Current

Restaurant Waiter

Red Rooster Pub
03.2024 - 07.2024

Restaurant Waiter

Vazzy's Osteria
02.2023 - 08.2023

Cashier

Stop & Shop
12.2021 - 06.2022

Bachelor of Science -

Southern Conneticut State University

High School Diploma -

Masuk High School
Justin Briganti