Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Justin Brown

Justin Brown

New Boston,MI

Summary

Dependable warehouse professional trained in forklift, hand truck and crane use. Over 4 years of experience moving inventory in logistics environments. Outstanding safety record. Motivated equipment operations professional certified in forklifts. OSHA-trained and experienced in range of settings. Background includes logistics, manufacturing and retail industries. Outstanding record of attendance.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Direct Care Worker

Pro Care
New Boston, United States
08.2022 - Current
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.

Owner

Black Diamond Customs
New Boston, United States
06.2020 - Current
  • Spearheaded the establishment of Black Diamond Customs woodworking company, growing the business from ground up into a successful venture recognized for its quality and creativity.
  • Managed all aspects of the business, including financial planning, marketing strategies, sourcing of materials, product design, production, and customer service.
  • Fostered a collaborative environment that led to innovative product designs and efficient production processes.
  • Mastered a variety of woodworking techniques and tools, resulting in the creation of an extensive product range, including custom furniture, decorative items, and architectural elements.
  • Built and maintained strong relationships with clients, suppliers, and other stakeholders, ensuring a robust network of support and resources for the company.
  • Developed and implemented safety protocols and procedures, minimizing accidents and ensuring a safe and productive work environment.

Owner/Manager

Papa Romanos Pizza
Wayne, MI
04.2020 - 04.2021
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.

Freezer Tech

Champion Foods
New Boston, MI
01.2019 - 06.2020
  • Operate power reach trucks and other machinery to manage a vast inventory, ensuring optimal utilization of the cold storage space.
  • Oversee all shipping and receiving operations, verifying accuracy of documentation, and ensuring smooth transitions.
  • Coordinate the movement of large items requiring power equipment, prioritizing safety and efficiency.
  • Maintain accurate inventory records using the latest warehouse management software, implementing updates and corrections as needed.
  • Develop schedules for the freezer team, optimizing personnel allocation to meet operational demands.
  • Lead and manage the freezer team, fostering a safe, efficient, and collaborative work environment.
  • Ensure that all equipment, including power reach trucks, are maintained in good working order and meet safety standards.

New Business Professional

AAA Life Insurance Company
Livonia, MI
11.2017 - 12.2019
  • Successfully review and process new applications for life insurance and annuity products, demonstrating exceptional attention to detail and adherence to company procedures.
  • Expertly manage customer inquiries, providing comprehensive assistance to both agents and members and maintaining a calm and professional demeanor in high-pressure situations.
  • Regularly generate reports, correspondences, and form letters for additional information, meticulously documenting files and conducting timely follow-ups.
  • Process reinstatements and conversions, demonstrating versatility and adaptability in a dynamic work environment.
  • Employ problem-solving skills to anticipate and resolve potential issues, creating contingency plans and developing alternative courses of action as needed.
  • Proven ability to handle sensitive and confidential documents with utmost professionalism and integrity.
  • Successfully adapt to flexible work hours (12:30 PM to 9:00 PM shift), illustrating my commitment and dedication to my role and the organization.

Hi-Lo Operator

Arctic Logistics And Cold Storage
Canton, MI
10.2013 - 11.2018
  • Efficiently operate order picking equipment, including reach trucks and forklifts, to fulfill customer orders with accuracy and timeliness.
  • Utilize RF scanning systems to locate and retrieve products from designated locations within the warehouse.
  • Collaborate closely with the warehouse team to prioritize and organize daily picking tasks, ensuring timely completion of orders.
  • Safely and securely load and unload products from delivery trucks using appropriate material handling equipment.
  • Perform thorough quality checks on received goods, verifying quantities, condition, and product specifications.
  • Conduct regular inventory counts to maintain accurate stock levels and report any discrepancies to the supervisor.
  • Adhere to established safety protocols and guidelines to ensure a safe working environment for all team members.
  • Collaborate with cross-functional teams, such as inventory control and shipping, to streamline operations and resolve any issues or discrepancies.
  • Assist in the training of new employees on order picking procedures, equipment operation, and safety protocols.
  • Actively participate in continuous improvement initiatives to enhance efficiency, reduce errors, and optimize warehouse processes.
  • Maintain cleanliness and organization of the warehouse, ensuring products are stored in designated areas and following FIFO (First-In, First-Out) principles.

Delivery Driver/ Asst. Manager

Tiffany's Pizza
Brownstown, MI
04.2010 - 10.2013
  • Deliver food orders to customers in a timely and efficient manner, ensuring accuracy and adherence to quality standards.
  • Open and close the store following established procedures, ensuring a smooth transition between shifts and maintaining security measures.
  • Provide excellent customer service by promptly addressing customer inquiries, concerns, and requests, ensuring a positive dining experience.
  • Assist in managing daily operations, including overseeing staff activities, monitoring work quality, and ensuring compliance with company policies and procedures.
  • Coordinate staff schedules, optimizing staffing levels to meet customer demand while considering employee availability and labor costs.
  • Contribute to inventory management by monitoring stock levels, placing orders for supplies, and conducting regular inventory counts.
  • Collaborate with the management team to implement operational improvements, streamline processes, and enhance the overall customer experience.
  • Adhere to health and safety regulations, maintaining cleanliness and sanitation standards throughout the restaurant.

Sales Representative

AT&T
Southgate, MI
07.2006 - 04.2010
  • Assist in managing the daily operations of a high-volume mobile phone retail store, ensuring customer satisfaction and operational efficiency.
  • Lead and train a diverse team of sales associates, promoting a positive and customer-centric work environment.
  • Implement effective sales strategies and promotional campaigns to drive sales growth and achieve store targets.
  • Oversee inventory management, ensuring optimal stock levels and proper merchandising in line with brand guidelines.
  • Provide exceptional customer service, leveraging product knowledge and problem-solving skills to address customer queries and issues.
  • Collaborate with the Store Manager to develop and implement operational improvements, contributing to the store's ongoing success.
  • Stay updated on the latest trends and developments in mobile technology, providing customers with informed and accurate product advice.

Education

High School Diploma -

Oscar A. Carlson High School
Rockwood, MI
09.2002 - 06.2006

Skills

First aid and safety

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Timeline

Direct Care Worker

Pro Care
08.2022 - Current

Owner

Black Diamond Customs
06.2020 - Current

Owner/Manager

Papa Romanos Pizza
04.2020 - 04.2021

Freezer Tech

Champion Foods
01.2019 - 06.2020

New Business Professional

AAA Life Insurance Company
11.2017 - 12.2019

Hi-Lo Operator

Arctic Logistics And Cold Storage
10.2013 - 11.2018

Delivery Driver/ Asst. Manager

Tiffany's Pizza
04.2010 - 10.2013

Sales Representative

AT&T
07.2006 - 04.2010

High School Diploma -

Oscar A. Carlson High School
09.2002 - 06.2006

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Justin Brown