Justin Bryant
Greensboro,NC
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Walmart. Expert in staff management and problem-solving, significantly improving efficiency and team collaboration. Skilled in customer service and adept at leveraging staff talents to exceed objectives. Achieves notable outcomes by focusing on innovative solutions and strategic analysis.
Overview
8
8
years of professional experience
Work History
Material Handler
Orielly Auto Parts Distribution
09.2020 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Merchandising Associate
Lowes Home Improvment
04.2019 - 09.2020
- Improved product visibility by creating eye-catching merchandise displays.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
- Elevated brand image through adherence to corporate visual merchandising guidelines during floor sets and window installations.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Provided exceptional customer service by addressing inquiries and offering personalized product recommendations.
Department Manager
Walmart
03.2017 - 06.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Education
Eastern Guilford High School
Gibsonville, NC06.2016
Skills
- Customer service
- Staff management
- Team leadership
- Problem-solving
- Task delegation
Timeline
Material Handler
Orielly Auto Parts Distribution
09.2020 - Current
Merchandising Associate
Lowes Home Improvment
04.2019 - 09.2020
Department Manager
Walmart
03.2017 - 06.2019
Eastern Guilford High School
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