Justin Burns
Chino,California
Summary
Dependable restaurant manager with over 3 years of experience in food/customer service, team assessment, and restaurant operations. Motivated and hardworking with a strong desire to continue learning and growing in the workforce.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Pieology Pizzeria
Walnut, CA
01.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Shift Leader
Pieology Pizzeria
Chino, California
11.2021 - 12.2023
- Enforce company policies, health procedures, and safety standards to ensure proper maintenance of the workplace
- Plan, organize, and assign daily tasks and operational routines
- Monitor team performance and duties to ensure efficiency
- Actively listen to and assess team member's questions, concerns, and requests
- Opening and closing register - account for daily intake and prepare cash deposits
- Count inventory and place Sysco orders
Team Trainer
Pieology Pizzeria
Chino, California
09.2021 - 11.2021
- Provided exemplary customer service and was involved in training 10+ new team members
- Used extensive knowledge of company's standard protocols and procedures to guide team members through training
- Assisted in assessing and maintaining team expectations
- Food preparation experience
Team Member
Pieology Pizzeria
Chino, California
06.2021 - 09.2021
- Maintained order accuracy and efficiency while working in a fast-paced environment
- Greeted customers with friendly and positive attitude to enhance customer experience
- Completed daily cleaning tasks to ensure an appealing appearance of the shop
- Addressed customer needs through active listening and assessment skills
Skills
- Leadership
- Customer service
- Food Service Management
- Food Preparation
- POS
- Inventory Control
- Supervising
- Risk Assessment
- Active Listening
- Multi-tasking
Certification
San Bernardino Food Handler Card
ABC Alcohol License
Timeline
Assistant Store Manager
Pieology Pizzeria
01.2024 - Current
Shift Leader
Pieology Pizzeria
11.2021 - 12.2023
Team Trainer
Pieology Pizzeria
09.2021 - 11.2021
Team Member
Pieology Pizzeria
06.2021 - 09.2021